Absolutely terrible experience.

Booked a collection for my laptop and everything seemed fine at first. On the actual day of collection, they suddenly cancel with no proper warning or accountability. I had already taken the time to reset and prepare the device, only to have my time completely wasted.

What makes it worse is how they hide behind terms and conditions instead of taking responsibility. Important clauses are buried instead of being clearly communicated upfront, which feels very misleading.

I chose them based on good reviews, but this experience was the complete opposite. Poor communication, unprofessional handling, and zero consideration for the customer’s time.

Would not recommend at all.