***** subscription policies. (****my Vibes)

This is what happened to me: - During the free trial period (7 or 9 days if memory serves), the first instalment would have been deducted upon completion. - I decided not to continue the service, and cancelled before the trial expired. - Then for a whole month after that, the service was cancelled and no deductions were made, which is normal. - Then the second month comes around and suddenly the account is active just in time for the funds to be deducted. - Now they blame auto renew for this behavior and try to blame it on my for not removing auto renew.

Cancelling my entire subscription overrules whether or not auto renew was active. Auto renew definitely should not be able to overrule my decision to cancel my own subscription, then re-activate my subscription, especially not without even informing me of the activation and upcoming fund deduction.