Edgars/RCS should lose their licence to operate

Edgars and RCS are ********s they should lose their licence to operate. They pray on the vulnerable. Their system are deliberately designs to frustrate you and force to pay for services not rendered with insurance covers that are non existent. For 2 yrs I have been trying to close the account. I even overpaid the account just so there was zero owing. Instead they continued to charge me for an insurance that to date I don’t know who is covered. I lost my husband and mom, on both occasions I was sent from pillar to post until I gave up. I gave up on following up to terminate my account now my credit rating is a mess. I have called, I have been to the shops, I have emailed. No response. My last hope is ombudsman. Their debt collectors Nimble are just as bad sending me back to the same Edgars that has been fleecing me.