Easypay
1.2|173 reviews
KG
Kirsten G
1 reviews | Active since Member
07 Apr 2026, 14:44
Finds not allocated to my wifi account
Good day, I made payment for my wifi account on the 1st of April. Yesterday I woke up and my wifi was suspended I made contact with easy pay agents and I was told that the funds are with EasyPay and I advised them to settle the account with the ISP however this has not been done.
I need this resolved by today. As I work from home and it makes it impossible with the fibre being down. Easy pay reference ESP-6991
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Replies (1)KG
Kirsten G's updateReviewer Update
08 Apr 2026, 08:53I have made contact with easy pay since the 6th and there is no update.
I got a email saying that my payment was settled with the ISP but when contacting the ISP, there is no payment on their side
I got a email saying that my payment was settled with the ISP but when contacting the ISP, there is no payment on their side
KG
Kirsten G's update08 Apr 2026, 08:53
Reviewer Update
I have made contact with easy pay since the 6th and there is no update.
I got a email saying that my payment was settled with the ISP but when contacting the ISP, there is no payment on their side
I got a email saying that my payment was settled with the ISP but when contacting the ISP, there is no payment on their side