Easybet
1 reviews | Active since Member
****** of 10% slot cashback
I had a huge loss on easybets, and I did not get my 10% slot cashback on Monday
<div>Hi Rorshin,<br><br></div><div>Thank you for your feedback, and we’re sorry to hear about your experience.</div><div><br>After reviewing your account activity for the promotion period, we found that your net loss was R27, which is below the minimum required net loss of R99 to qualify for the 10% Slot Cashback offer. Because of this, the cashback was not triggered for your account.</div><div><br>We understand this can be disappointing, and we’d like to discuss this further with you to ensure you have a clear understanding of the promotion and your account activity. Our Support Team is ready to assist and answer any questions you may have.<br><br>Thank you for your understanding, and we look forward to helping you.</div>
Best regards,
<div>Hi Rorshin,<br><br></div><div>Thank you for your feedback, and we’re sorry to hear about your experience.</div><div><br>After reviewing your account activity for the promotion period, we found that your net loss was R27, which is below the minimum required net loss of R99 to qualify for the 10% Slot Cashback offer. Because of this, the cashback was not triggered for your account.</div><div><br>We understand this can be disappointing, and we’d like to discuss this further with you to ensure you have a clear understanding of the promotion and your account activity. Our Support Team is ready to assist and answer any questions you may have.<br><br>Thank you for your understanding, and we look forward to helping you.</div>
Best regards,
<div><!--block-->Why did I only get five 20 cent free spins on a amatic slot<br>So are you telling me I got a one Rand in spins as a 10% slot cashback last week on the 9th of March 2026? ?</div>
<div><!--block-->Why did I only get five 20 cent free spins on a amatic slot<br>So are you telling me I got a one Rand in spins as a 10% slot cashback last week on the 9th of March 2026? ?</div>
<div><!--block-->And for the first time since I ever signed up with easy bet did I ever get any 10% slot cashback or any notification there of, last week on Monday to 9th of March 2026 was my first ever notification from easy bet regarding anything percent slot cashback promotion notifications or any other things ever signing up to easybets, if I'm correct I signed up with easy bet in 2021 or 2020 if you look at my bonus history you will see all the bonuses that expired due to lack of communication my number has been the same ever since and write email address I don't understand why easybet fail to notify me on anything but they are good to notify me on deposit bonuses that's it if you see even my sign of bonus expired I didn't even get a chance to play my sign up bonus and free spins when I signed up with the easybet I just think it's unfair and laziness because why do I only get certain notifications but no notifications on my bonuses and free spins nothing off the sorts what so ever, I just feel like I have been ****** and did not get the faír chance like all the other punters, players' customers or whatever you name us ,I have been a long-timé customer and just feel very unhappy about this and you should do something about your communication team, I don't know if I still want to deposit my money into your establishment/ business any further I just feel unfairly treated as a customer of easy bets,</div>
<div><!--block-->And for the first time since I ever signed up with easy bet did I ever get any 10% slot cashback or any notification there of, last week on Monday to 9th of March 2026 was my first ever notification from easy bet regarding anything percent slot cashback promotion notifications or any other things ever signing up to easybets, if I'm correct I signed up with easy bet in 2021 or 2020 if you look at my bonus history you will see all the bonuses that expired due to lack of communication my number has been the same ever since and write email address I don't understand why easybet fail to notify me on anything but they are good to notify me on deposit bonuses that's it if you see even my sign of bonus expired I didn't even get a chance to play my sign up bonus and free spins when I signed up with the easybet I just think it's unfair and laziness because why do I only get certain notifications but no notifications on my bonuses and free spins nothing off the sorts what so ever, I just feel like I have been ****** and did not get the faír chance like all the other punters, players' customers or whatever you name us ,I have been a long-timé customer and just feel very unhappy about this and you should do something about your communication team, I don't know if I still want to deposit my money into your establishment/ business any further I just feel unfairly treated as a customer of easy bets,</div>
<div>Hi Rorshin,</div><div><br>Thank you for taking the time to share your concerns with us, and we’re truly sorry to hear about your experience. We understand how frustrating it can be to feel that you may have missed out on important promotions or bonuses, especially as a long time customer.<br><br></div><div>Promotional notifications can vary based on eligibility criteria, communication preferences, and system settings. We would very much like the opportunity to review your account and communication history in detail and discuss this with you further. Please reach out to our Support Team at your convenience so we can assist you privately and work toward a suitable resolution.</div><div><br>Your feedback is important to us, and we truly value your time as a customer. We hope to restore your confidence and provide you with a much better experience moving forward.</div>
Best regards,
<div>Hi Rorshin,</div><div><br>Thank you for taking the time to share your concerns with us, and we’re truly sorry to hear about your experience. We understand how frustrating it can be to feel that you may have missed out on important promotions or bonuses, especially as a long time customer.<br><br></div><div>Promotional notifications can vary based on eligibility criteria, communication preferences, and system settings. We would very much like the opportunity to review your account and communication history in detail and discuss this with you further. Please reach out to our Support Team at your convenience so we can assist you privately and work toward a suitable resolution.</div><div><br>Your feedback is important to us, and we truly value your time as a customer. We hope to restore your confidence and provide you with a much better experience moving forward.</div>
Best regards,