Eastvaal Motors
Verified Business
|4.1|48 Reviews (last 12 months)|Responds in 50h 44m
Eastvaal Motors
Verified Business
|4.1
48 Reviews (last 12 months)
Responds in 50h 44m
Rated in:
Scores reflect the Overall AI Score for each category
Eastvaal Motors
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Eastvaal Motors earns strong praise for its sales consultants, particularly Olga du Toit and Sello, who are repeatedly named for patient, professional service. However, the dealership faces serious concerns around vehicle quality misrepresentation, after-sales communication breakdowns, and unresolved service complaints that have prompted threats of legal escalation from frustrated buyers.
Replied to 82% of negative reviews
Reply time on negative reviews: 4h 35m
TrustIndex
7.3
Ranking
#35
in Car Dealerships
Reply Time
50h 44m
NPS Score
44
Recommended: Likely
Replied to 82% of negative reviews
Reply time on negative reviews: 4h 35m
Sep '25 - Aug '26
Based on recent customer reviews, Eastvaal Motors earns strong praise for its sales consultants, particularly Olga du Toit and Sello, who are repeatedly named for patient, professional service. However, the dealership faces serious concerns around vehicle quality misrepresentation, after-sales communication breakdowns, and unresolved service complaints that have prompted threats of legal escalation from frustrated buyers.
Eastvaal Motors has a TrustIndex of 7.3 out of 10 on Hellopeter, based on 48 reviews in the last 12 months. They reply to 82% of negative reviews, typically within 4 hours 35 min. Hellopeter has tracked Eastvaal Motors across 321 total reviews. How is the TrustIndex calculated? →
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