Dr SK Matseke Memorial Hospital
Unclaimed Business
|1.7|12 Reviews (last 12 months)|This business does not respond to reviews
Dr SK Matseke Memorial Hospital
Unclaimed Business
|1.7
12 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Dr SK Matseke Memorial Hospital receives sharply divided feedback. Patients consistently praise individual maternity and gynaecology practitioners, highlighting compassionate care, professionalism, and successful birth experiences. However, a recurring theme of dissatisfaction surrounds emergency department wait times, perceived nursing negligence, and concerns that the facility prioritises depleting medical aid over patient outcomes. Customers frequently mention unresolved surgical complications, missing personal belongings, fragmented immunization services, and poor follow-up communication. The contrast between exceptional specialist care and systemic operational failures defines the overall patient experience.
Performance(last 12 months):
Trustindex Rating
2.3NPS Score
-60Unlikely
TrustIndex
2.3
NPS Score
-60
Recommended: Unlikely
Review Distribution
1.7|12 Reviews
Sep '25 - Aug '26
Recent reviews (12)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSN
Sonto N
1 reviews | Active since Dec 2013
20 May 2026, 10:24
No medical care being given at this hospital. Its a number 2 show
My 18month old son is admitted here as we speak. My son was admitted on Monday morning and his medication was only given to him on the following day. We sat the whole day monday just eating with no medication being administered. As if that isnt enough, the nurse came to ask me what it is shes suppsed to do. My child is sleeping on filthy linen, even after he peed, the nurse just looked and left. She knocked off her shift witbout changing the linen. I had to borrow the linen from the bed next to us. The list is endless. This hospital is doing everything but nursing the patients to recovery
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Sonto N
1 reviews | Active since Dec 2013
20 May 2026, 10:24
No medical care being given at this hospital. Its a number 2 show
My 18month old son is admitted here as we speak. My son was admitted on Monday morning and his medication was only given to him on the following day. We sat the whole day monday just eating with no medication being administered. As if that isnt enough, the nurse came to ask me what it is shes suppsed to do. My child is sleeping on filthy linen, even after he peed, the nurse just looked and left. She knocked off her shift witbout changing the linen. I had to borrow the linen from the bed next to us. The list is endless. This hospital is doing everything but nursing the patients to recovery
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Thato M
1 reviews | Active since Oct 2023
1 Apr 2026, 17:19
Scar revision
Good day team, I am writing this complaint with a very heavy heart after my 2nd operation that I had with the hospital Dr SK Matseke Memorial Hospital done by Dr Christian Vyumungu in 2024 February , the results are shockingly horrible. I made an appointment with the Dr in 2025 march to understand what had transpired & he did not have the answers while he took pictures before the operation in 2024 and guaranteed that the scar would be reduced. However when I went for a check-up in 2025 the Dr suggested I should go for another operation (3rd) this year October 2026, however he failed to fix the scar during the 2nd operation that I had. Who's medical aid is supposed to pay for another operation? He failed to correct the previous scar that I had on my forearm and I am unhappy and dissatisfied. The scar that I had before the scar revision with Dr C.Vyumungu was way better than the operation he carried out. The scar is wider, darker and very ugly.Please advice.
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Thato M
1 reviews | Active since Oct 2023
1 Apr 2026, 17:19
Scar revision
Good day team, I am writing this complaint with a very heavy heart after my 2nd operation that I had with the hospital Dr SK Matseke Memorial Hospital done by Dr Christian Vyumungu in 2024 February , the results are shockingly horrible. I made an appointment with the Dr in 2025 march to understand what had transpired & he did not have the answers while he took pictures before the operation in 2024 and guaranteed that the scar would be reduced. However when I went for a check-up in 2025 the Dr suggested I should go for another operation (3rd) this year October 2026, however he failed to fix the scar during the 2nd operation that I had. Who's medical aid is supposed to pay for another operation? He failed to correct the previous scar that I had on my forearm and I am unhappy and dissatisfied. The scar that I had before the scar revision with Dr C.Vyumungu was way better than the operation he carried out. The scar is wider, darker and very ugly.Please advice.
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mE
mudau E
1 reviews | Active since Apr 2019
4 Feb 2026, 08:33
Great service
"Thuli, your dedication and compassion in Ward 7 at Lesedi Hospital have not gone unnoticed. The excellent service you provide to your patients is truly exceptional. Your kindness, professionalism, and attention to detail make a significant difference in the lives of those you care for. You are an asset to the hospital team, and your hard work is appreciated."
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mudau E
1 reviews | Active since Apr 2019
4 Feb 2026, 08:33
Great service
"Thuli, your dedication and compassion in Ward 7 at Lesedi Hospital have not gone unnoticed. The excellent service you provide to your patients is truly exceptional. Your kindness, professionalism, and attention to detail make a significant difference in the lives of those you care for. You are an asset to the hospital team, and your hard work is appreciated."
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Anonymous
1 reviews | Active since Nov 2016
1 Jan 2026, 21:14
Horrible service by the Emergency Service at the damn private hospital!!!!
Yhooooo worse private hospital ever by the emergency side!!!! i drove myself just now to the hospital because i am in soooo much pain and i need emergency help Iv been sitting here for almost an hour , no1 is attending me , no1 is asking if i need anything Im in damn private hospital and im paying alot of money for this **** service!!! A person could die sitting on the waiting area waiting for nurses who are sleeping This is pure nonsense!!!!
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Anonymous
1 reviews | Active since Nov 2016
1 Jan 2026, 21:14
Horrible service by the Emergency Service at the damn private hospital!!!!
Yhooooo worse private hospital ever by the emergency side!!!! i drove myself just now to the hospital because i am in soooo much pain and i need emergency help Iv been sitting here for almost an hour , no1 is attending me , no1 is asking if i need anything Im in damn private hospital and im paying alot of money for this **** service!!! A person could die sitting on the waiting area waiting for nurses who are sleeping This is pure nonsense!!!!
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Thulisile
1 reviews | Active since Jun 2022
4 Nov 2025, 20:23
Emergency process
The emergency waiting time is the most painful thing. Was here from 17;30 pm and only at 19:45 a nurse comes and address that there is only one Doctor and all consultation rooms are full. Waiting time to be seen by Dr is 2-3 hrs mind due one has been here from 17;30pm.
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Thulisile
1 reviews | Active since Jun 2022
4 Nov 2025, 20:23
Emergency process
The emergency waiting time is the most painful thing. Was here from 17;30 pm and only at 19:45 a nurse comes and address that there is only one Doctor and all consultation rooms are full. Waiting time to be seen by Dr is 2-3 hrs mind due one has been here from 17;30pm.
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Replies (0)LS
Lindiwe S
1 reviews | Active since Jun 2020
10 Oct 2025, 08:10
Disappointed by the immunization program
I am so disappointed in the way the immunization program is handled by Peter Patta I gave birth at the hospital and received excellent service which I wrote a review about and gave 5 stars for, but today m sad to say I am very much disappointed. My child's 6 weeks appointment was due on 12 Sep and they told me they don't have it so I had to go around finding a suitable clinic. Today he is due for 10 weeks (10 Oct) I call first and was told they only assist with 6weeks immunization. I am very very upset with this as I might as well have given birth in a public hospital so I can immunize my child here too. Why can they not have all the jabs available everyday as this is the type of service they should deliver if we pay so much for private care
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Lindiwe S
1 reviews | Active since Jun 2020
10 Oct 2025, 08:10
Disappointed by the immunization program
I am so disappointed in the way the immunization program is handled by Peter Patta I gave birth at the hospital and received excellent service which I wrote a review about and gave 5 stars for, but today m sad to say I am very much disappointed. My child's 6 weeks appointment was due on 12 Sep and they told me they don't have it so I had to go around finding a suitable clinic. Today he is due for 10 weeks (10 Oct) I call first and was told they only assist with 6weeks immunization. I am very very upset with this as I might as well have given birth in a public hospital so I can immunize my child here too. Why can they not have all the jabs available everyday as this is the type of service they should deliver if we pay so much for private care
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Replies (0)PT
Princess T
1 reviews | Active since Oct 2025
1 Oct 2025, 22:50
Poor service
I am disappointed they are unprofessional...My grandson was admitted at the NICU they kept on postponing his MRI till his mother fought and was given an attitude..the hospital is slowly becoming a public hospital.A day after his discharged I am still waiting for the results
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Princess T
1 reviews | Active since Oct 2025
1 Oct 2025, 22:50
Poor service
I am disappointed they are unprofessional...My grandson was admitted at the NICU they kept on postponing his MRI till his mother fought and was given an attitude..the hospital is slowly becoming a public hospital.A day after his discharged I am still waiting for the results
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Replies (0)