Douglasdale Dairy
Claimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
Douglasdale Dairy
Claimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
1|3 Reviews
Sep '25 - Aug '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJMB|
Johanna Magrietha Botha |
1 reviews | Active since Apr 2022
22 Apr 2026, 09:09
Bad milk from Douglasdale
Two times i bought milk that was off still bwfore due date reported both times first time they responded theyll replace it and never did second rime didnt even respond
Helpful (0)
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Johanna Magrietha Botha |
1 reviews | Active since Apr 2022
22 Apr 2026, 09:09
Bad milk from Douglasdale
Two times i bought milk that was off still bwfore due date reported both times first time they responded theyll replace it and never did second rime didnt even respond
0
Replies (0)ST
Saffiya T
1 reviews | Active since Apr 2021
17 Apr 2026, 07:51
Shocking Lack of Response to Contaminated Milk Complaint
I am extremely disappointed in the level of service and complete lack of consumer care from Douglasdale Dairy. On 17 April 2026, I formally emailed the company to report a serious issue. After opening a newly purchased bottle of milk, I found it to be contaminated with a thick, fatty-like substance, making it completely unfit for consumption. This is not only unacceptable but raises real concerns about their quality control and food safety standards. In that email, I clearly referenced my rights under the Consumer Protection Act, and attached photographic evidence, including the condition of the milk and the expiration date. Despite the seriousness of the complaint, I received absolutely no response. To date, there has been no acknowledgment, no explanation, and no attempt to resolve the matter. This level of disregard for a consumer complaint, especially one involving food safety, is both frustrating and concerning. Consumers deserve better. Ignoring issues like this reflects poorly on a brand that should be held accountable for the products they put on shelves. I expected accountability and professionalism. Instead, I was met with silence.
Helpful (0)
|Replies (1)ST
Saffiya T
1 reviews | Active since Apr 2021
17 Apr 2026, 07:51
Shocking Lack of Response to Contaminated Milk Complaint
I am extremely disappointed in the level of service and complete lack of consumer care from Douglasdale Dairy. On 17 April 2026, I formally emailed the company to report a serious issue. After opening a newly purchased bottle of milk, I found it to be contaminated with a thick, fatty-like substance, making it completely unfit for consumption. This is not only unacceptable but raises real concerns about their quality control and food safety standards. In that email, I clearly referenced my rights under the Consumer Protection Act, and attached photographic evidence, including the condition of the milk and the expiration date. Despite the seriousness of the complaint, I received absolutely no response. To date, there has been no acknowledgment, no explanation, and no attempt to resolve the matter. This level of disregard for a consumer complaint, especially one involving food safety, is both frustrating and concerning. Consumers deserve better. Ignoring issues like this reflects poorly on a brand that should be held accountable for the products they put on shelves. I expected accountability and professionalism. Instead, I was met with silence.
0
Replies (1)BB