Ive had it with discovery and their lies

I am absolutely disgusted by the poor customer service and being mislead from 3 consultants at Discovery. I have made a claim for the full cash component to be paid out. I am also no longer with the employer who I was covered under. They are refusing to pay me out after misleading me and saying I should expect payment around this week. They're stating the funds must stay with them or be moved. I specifically chose full cash withdrawal on the form. They're now lying and saying no one told me I was going to get a cash pay out, after 3 consultatants said you can claim from your savings component and recieve the balance of your retirement component. I was promised updates from all 3 consultants by 3pm on each occasion and found myself once again cjasing after feedback hence i was advised by Nolo Enele that feedback was sent 11:45am which is once again not what i had been advised by tge previouse 3 people. The service is beyond the words of poor and disapointment i can discribe hence i feel beyond betrayed and am not gonna let this slide cause you cannot play with peoples lives, emotions and finamces like this with lies. Every claim ive ever made with discovery is always a brickwall. Reason of resignation too was constantly getting sick multlple surgeries and claiming from sever illness benifit to regected hence thats another cost now this. I no longer have any of their products but was forced to take retirement with them due to company policies. Fix this or I'm presenting the evidence and case in court.