DL
Dirty Leather
Unclaimed Business
DL
AI Review Summary
Based on recent customer reviews, Dirty Leather is facing serious customer experience challenges, with shoppers consistently reporting non-delivery of orders, prolonged waiting periods stretching across months, and unfulfilled refund requests. A recurring theme is poor communication, where customers describe repeated empty promises, unanswered emails, unreachable phone lines, and shifting excuses ranging from courier delays to system issues. Several customers also mention receiving the wrong item or products of questionable quality. Past buyers who once enjoyed the leather goods now express disappointment, suggesting a notable decline in fulfilment reliability and overall service trust.
Performance(last 12 months):
Trustindex Rating
1.9TrustIndex
1.9
Review Distribution
1|12 Reviews
Jul '25 - Jun '26
Recent reviews (12)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
18 Mar 2026, 10:20
Missing Shop with my paid order
HELP please: The below shop is not on the address below and the contact numbers are not going through 071 554 0233 [email protected] Free Shipping On All Orders! image.png image.png
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Anonymous
1 reviews | Active since Jan 2020
18 Mar 2026, 10:20
Missing Shop with my paid order
HELP please: The below shop is not on the address below and the contact numbers are not going through 071 554 0233 [email protected] Free Shipping On All Orders! image.png image.png
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Anonymous
1 reviews | Active since Jan 2020
11 Mar 2026, 11:35
Dirty Leather is EXTREMELY DIRTY
It is now more than 3 months and still my order not delivered. I requested a refund but that is also not done even after numerous promises. Please do not buy from these people you will not get your order.
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Anonymous
1 reviews | Active since Jan 2020
11 Mar 2026, 11:35
Dirty Leather is EXTREMELY DIRTY
It is now more than 3 months and still my order not delivered. I requested a refund but that is also not done even after numerous promises. Please do not buy from these people you will not get your order.
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Anonymous
1 reviews | Active since Jan 2020
26 Feb 2026, 16:19
Online order NOT Delivered
My order which was placed on the 28th January 2026, has not been delivered. They updates change every week, it was 1st the delayed Curier, 2nd System issues,3rd the order itself has factory faults. All the updates I'm getting when I follow or I Get no response at all
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Anonymous
1 reviews | Active since Jan 2020
26 Feb 2026, 16:19
Online order NOT Delivered
My order which was placed on the 28th January 2026, has not been delivered. They updates change every week, it was 1st the delayed Curier, 2nd System issues,3rd the order itself has factory faults. All the updates I'm getting when I follow or I Get no response at all
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Anonymous
1 reviews | Active since Jan 2020
14 Dec 2025, 16:02
Very unreliable
I am sorry that I have to give Dirty Leather a bad review. I have bought 3 handbags, 1 purse and a laptop bag from them. I was very happy with the first 4 items I bought from them, but something has gone awry. I ordered a handbag at the end of July for my sister who was due to visit me in November from Australia. I received the bag after my sister's arrival in mid November, and it wasn't the bag that I ordered, although it was very nice. I think I only actually received the bag because I nagged and begged and didn't stop messaging and phoning them. Unfortunately, they seem to have a supply problem, which is unfortunate. I wouldn't recommend buying from them as it is not guaranteed that you will receive the order or whether you will get what you ordered.
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Anonymous
1 reviews | Active since Jan 2020
14 Dec 2025, 16:02
Very unreliable
I am sorry that I have to give Dirty Leather a bad review. I have bought 3 handbags, 1 purse and a laptop bag from them. I was very happy with the first 4 items I bought from them, but something has gone awry. I ordered a handbag at the end of July for my sister who was due to visit me in November from Australia. I received the bag after my sister's arrival in mid November, and it wasn't the bag that I ordered, although it was very nice. I think I only actually received the bag because I nagged and begged and didn't stop messaging and phoning them. Unfortunately, they seem to have a supply problem, which is unfortunate. I wouldn't recommend buying from them as it is not guaranteed that you will receive the order or whether you will get what you ordered.
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Anonymous
1 reviews | Active since Jan 2020
13 Nov 2025, 13:53
DirtyLeather - dirty business
They have not delivered the product that was purchased on 14 October 2025. After several emails they keep saying that they will issue a waybill but 2 weeks later and more inquiries, their story stays the same - no product, no shipment.
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Anonymous
1 reviews | Active since Jan 2020
13 Nov 2025, 13:53
DirtyLeather - dirty business
They have not delivered the product that was purchased on 14 October 2025. After several emails they keep saying that they will issue a waybill but 2 weeks later and more inquiries, their story stays the same - no product, no shipment.
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Anonymous
1 reviews | Active since Jan 2020
8 Sept 2025, 12:16
No Update on Bag Order Placed on 12 August 2025 via Pay Just Now
On 12 August 2025, I placed an order for a laptop bag with Dirty Leather. On 26 August, two weeks later, I followed up via WhatsApp and was informed that my order had been received. Since then, I have not received any updates regarding the status or dispatch of my order. I have attempted to contact the supplier multiple times via WhatsApp, email, and their landline, but unfortunately, there has been no response. This lack of communication is unacceptable and has caused me significant concern about the order. I kindly request that Dirty Leather provide an immediate update on my order, including the expected delivery timeline. If the order has already been dispatched, I expect tracking details to be shared. I hope this matter can be resolved promptly to avoid further escalation. Order Details: Order Date: 12 August 2025 Placed via: Pay Just Now Product: Laptop Bag Include Order Number: 24670 Thank you.
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Anonymous
1 reviews | Active since Jan 2020
8 Sept 2025, 12:16
No Update on Bag Order Placed on 12 August 2025 via Pay Just Now
On 12 August 2025, I placed an order for a laptop bag with Dirty Leather. On 26 August, two weeks later, I followed up via WhatsApp and was informed that my order had been received. Since then, I have not received any updates regarding the status or dispatch of my order. I have attempted to contact the supplier multiple times via WhatsApp, email, and their landline, but unfortunately, there has been no response. This lack of communication is unacceptable and has caused me significant concern about the order. I kindly request that Dirty Leather provide an immediate update on my order, including the expected delivery timeline. If the order has already been dispatched, I expect tracking details to be shared. I hope this matter can be resolved promptly to avoid further escalation. Order Details: Order Date: 12 August 2025 Placed via: Pay Just Now Product: Laptop Bag Include Order Number: 24670 Thank you.
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Anonymous
1 reviews | Active since Jan 2020
6 Aug 2025, 17:51
Worst experience ever
Worst company ever. I have ordered a bag from them since May 2025, until today, I haven’t receive the bag. Countless times I was promised that tomorrow we will send it . I have also requested to be refunded my money, all in vain. Do not buy from them.
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Anonymous
1 reviews | Active since Jan 2020
6 Aug 2025, 17:51
Worst experience ever
Worst company ever. I have ordered a bag from them since May 2025, until today, I haven’t receive the bag. Countless times I was promised that tomorrow we will send it . I have also requested to be refunded my money, all in vain. Do not buy from them.
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