DirectAxis
1.3|4,911 reviews
Responds in 6 hours 56 min
ES
Elrico S
1 reviews | Active since Member
13 May 2026, 08:20
Useless Claims Department
I waited for more than an hour to speak to a consultant then they drop the call. Claim was submitted via email more than 3 weeks ago but no reply have been received. Contact me asap.
Helpful (0)
Replies (1)0
Replies (1)DirectAxis's replyOfficial
13 May 2026, 09:11Good day Elrico Smith
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team, and a consultant will be in touch with you.
Team DirectAxis
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team, and a consultant will be in touch with you.
Team DirectAxis
Best regards,
DirectAxis's reply13 May 2026, 09:11
Official
Good day Elrico Smith
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team, and a consultant will be in touch with you.
Team DirectAxis
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team, and a consultant will be in touch with you.
Team DirectAxis
Best regards,