DirectAxis
1.3|4,911 reviews
Responds in 6 hours 56 min
ZM
Zamokwakhe M
1 reviews | Active since Member
13 May 2026, 12:35
Bad service
Bad customer experience by DirectAxis call centre they put me on hold for over 15 minutes then they dropped my call.
Helpful (0)
Replies (2)0
Replies (2)DirectAxis's replyOfficial
13 May 2026, 13:09Good day Mr Zamokwakhe Mngomezulu
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team, and a consultant will be in touch with you.
Team DirectAxis
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team, and a consultant will be in touch with you.
Team DirectAxis
Best regards,
DirectAxis's reply13 May 2026, 13:09
Official
Good day Mr Zamokwakhe Mngomezulu
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team, and a consultant will be in touch with you.
Team DirectAxis
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team, and a consultant will be in touch with you.
Team DirectAxis
Best regards,
ZM
Zamokwakhe M's updateReviewer Update
15 May 2026, 17:17Thank you my issue was resolved peacefully my apologies the matter had to be dragged to this platform, but you've shown true professionalism.
ZM
Zamokwakhe M's update15 May 2026, 17:17
Reviewer Update
Thank you my issue was resolved peacefully my apologies the matter had to be dragged to this platform, but you've shown true professionalism.