Denttech
Unclaimed Business
|2.2|5 Reviews (last 12 months)|This business does not respond to reviews
Denttech
Unclaimed Business
|2.2
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Trustindex Rating
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0
Review Distribution
2.2|5 Reviews
Jul '25 - Jun '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
4 May 2026, 14:43
Poor customer service
Dent tech Strydom park Randburg - Communication can be improved significantly. We often had to call to follow up on the progress of the vehicle, as the email updates provided did not reflect clear progress. The repair exceeded the initially promised 10–12 working days, and only after following up were we advised that the vehicle was completed and being reassembled. However, we were later informed by Jaco that a part was still outstanding and yet to be fitted, indicating that the vehicle was not fully complete. As a result, we collected the vehicle in that condition and were contacted a week later to return for the final fitting of the missing part. Unfortunately, this was not the best service experience we have received from Dent Tech. That said, when we went to collect the vehicle, Roland handled the situation professionally. He was polite, apologetic about the delays, and took the time to walk us through the work done by showing us the vehicle in the assembly bay, which did help ease the frustration. Overall, the vehicle was restored to its original condition, and we are happy with the workmanship. However, the customer service and communication throughout the process were disappointing and detracted from the overall experience.
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Anonymous
1 reviews | Active since Jan 2020
4 May 2026, 14:43
Poor customer service
Dent tech Strydom park Randburg - Communication can be improved significantly. We often had to call to follow up on the progress of the vehicle, as the email updates provided did not reflect clear progress. The repair exceeded the initially promised 10–12 working days, and only after following up were we advised that the vehicle was completed and being reassembled. However, we were later informed by Jaco that a part was still outstanding and yet to be fitted, indicating that the vehicle was not fully complete. As a result, we collected the vehicle in that condition and were contacted a week later to return for the final fitting of the missing part. Unfortunately, this was not the best service experience we have received from Dent Tech. That said, when we went to collect the vehicle, Roland handled the situation professionally. He was polite, apologetic about the delays, and took the time to walk us through the work done by showing us the vehicle in the assembly bay, which did help ease the frustration. Overall, the vehicle was restored to its original condition, and we are happy with the workmanship. However, the customer service and communication throughout the process were disappointing and detracted from the overall experience.
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Anonymous
1 reviews | Active since Jan 2020
9 Apr 2026, 10:02
Take my car to different Panelbeaters of my choice then Dent tach pay damage.
I would like to lodge a formal complaint against Dent Tech Panelbeaters regarding unsatisfactory service and their failure to take responsibility for their work. My vehicle, a Volkswagen Polo (2024), was repaired by Dent Tech under an insurance claim. While the repairs were approved and completed, I have concerns regarding the quality of work and the lack of accountability from the service provider. Despite raising my concerns, Dent Tech has failed to adequately address the issues or take responsibility. This has caused significant inconvenience, especially considering that I have already paid a substantial excess amount of R32,700. I expect: A proper investigation into the quality of repairs conducted Accountability from Dent Tech Panelbeaters A resolution, which may include corrective repairs or appropriate compensation I have supporting documents, including repair records, insurance approval, and communication evidence, which can be provided upon request. I kindly request assistance in resolving this matter as soon as possible.
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Anonymous
1 reviews | Active since Jan 2020
9 Apr 2026, 10:02
Take my car to different Panelbeaters of my choice then Dent tach pay damage.
I would like to lodge a formal complaint against Dent Tech Panelbeaters regarding unsatisfactory service and their failure to take responsibility for their work. My vehicle, a Volkswagen Polo (2024), was repaired by Dent Tech under an insurance claim. While the repairs were approved and completed, I have concerns regarding the quality of work and the lack of accountability from the service provider. Despite raising my concerns, Dent Tech has failed to adequately address the issues or take responsibility. This has caused significant inconvenience, especially considering that I have already paid a substantial excess amount of R32,700. I expect: A proper investigation into the quality of repairs conducted Accountability from Dent Tech Panelbeaters A resolution, which may include corrective repairs or appropriate compensation I have supporting documents, including repair records, insurance approval, and communication evidence, which can be provided upon request. I kindly request assistance in resolving this matter as soon as possible.
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Anonymous
1 reviews | Active since Jan 2020
3 Mar 2026, 12:09
Treating customers like fools
Shocking service - poor admin manager caught between their patent nonsensical explanations and angry customers - what an awful situation to be in. given how minimal the damagewas this is absolutely ridiculous. They forgot to be put down the phone so I am listening to them discussing me and how "blerry kwaad" I am.
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Anonymous
1 reviews | Active since Jan 2020
3 Mar 2026, 12:09
Treating customers like fools
Shocking service - poor admin manager caught between their patent nonsensical explanations and angry customers - what an awful situation to be in. given how minimal the damagewas this is absolutely ridiculous. They forgot to be put down the phone so I am listening to them discussing me and how "blerry kwaad" I am.
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Anonymous
1 reviews | Active since Jan 2020
11 Jun 2025, 17:26
Poor service from Dent Tech Rustenburg
Worst panelbeaters ever. I owuld neverrecommend them to any one. The service is poor, my car was there for almost 2 months. They don't communicate effectively. they will lawys say they will get back to you and never do. I had to follow up with the insurance to take the car back for refixing not them though, to another panelbeater, i just discovered now while changing a globe that the fitted a second hand light to my car which is even broken, they still have y one LED globe with them, the guy that handed teh car over to me was even rude when i sowed him some of the defects, the bumper was not aligned properly he said it is plastic and it stays like that, i just kept quite and took it up with the insurance. I WILL NEVER RECOMMEND THEM TO ANYONE, i bet they even claimed a new light from the insurance and fitted a secind hand light with broken clamps. i wonder what else will i find faults with in the car. i had the accident last year October around the 6th got the car towrd end of november took it back to fix issues which were not fixed properly still.
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Anonymous
1 reviews | Active since Jan 2020
11 Jun 2025, 17:26
Poor service from Dent Tech Rustenburg
Worst panelbeaters ever. I owuld neverrecommend them to any one. The service is poor, my car was there for almost 2 months. They don't communicate effectively. they will lawys say they will get back to you and never do. I had to follow up with the insurance to take the car back for refixing not them though, to another panelbeater, i just discovered now while changing a globe that the fitted a second hand light to my car which is even broken, they still have y one LED globe with them, the guy that handed teh car over to me was even rude when i sowed him some of the defects, the bumper was not aligned properly he said it is plastic and it stays like that, i just kept quite and took it up with the insurance. I WILL NEVER RECOMMEND THEM TO ANYONE, i bet they even claimed a new light from the insurance and fitted a secind hand light with broken clamps. i wonder what else will i find faults with in the car. i had the accident last year October around the 6th got the car towrd end of november took it back to fix issues which were not fixed properly still.
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Anonymous
1 reviews | Active since Jan 2020
11 Jun 2024, 10:02
Denttech Stay away!!!!!
Worst pannel beaters i have ever seen, first time i was quoted for a bumper respray and then only received a quick spot fix to repair scratched aria but paid for a full respray, after that the vehicle went back 4 times for the same job to be repaired. If you hate good service, quality work and your car and having your car, take it to debt tech for 4weeks to respray your front bumper 4 times and still mess it up. Photos below was after they tried for the 4th time, its ridiculous how bad the quality of work is. Never again!!!
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Anonymous
1 reviews | Active since Jan 2020
11 Jun 2024, 10:02
Denttech Stay away!!!!!
Worst pannel beaters i have ever seen, first time i was quoted for a bumper respray and then only received a quick spot fix to repair scratched aria but paid for a full respray, after that the vehicle went back 4 times for the same job to be repaired. If you hate good service, quality work and your car and having your car, take it to debt tech for 4weeks to respray your front bumper 4 times and still mess it up. Photos below was after they tried for the 4th time, its ridiculous how bad the quality of work is. Never again!!!
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Anonymous
1 reviews | Active since Jan 2020
27 Mar 2024, 14:18
Horrible service, Dishonesty and lack of professionalism !!!
Dentech Rustenburg stuff they're unprofessional and do not know customer service. My car was involved in an accident in December 2023, we are now in March 2024 and my vehicle has not been released yet. The stuff is full of dishonesty. On the 25th I wrote a complaint mail to my insurance and cc'd the managers, only then I got their attention. I was told to come and fetch the car on the 26th March after I told them I'm tired of their stories and I'm coming to take my car. I went with my brother to the workshop, during the inspection my brother spotted some defects in the car and they wanted to convince me otherwise because I'm a lady that the car is good to go and it's just small defects but I told them I want those defects fixed. I was told they will be on top of that and pretended that they were attending to the issues, however, it was late and they proposed that they will do all the tomorrow morning and I must come and collect the car around 1pm. Guess what, I arrived the following day @2pm they didn't even touch the car as per our agreement. @Absa idirect should stop to refer their clients to this useless panelbeating workshop. The service is just horrible!! Do not take your car to Denttech if you do not want to suffer emotionally!
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Anonymous
1 reviews | Active since Jan 2020
27 Mar 2024, 14:18
Horrible service, Dishonesty and lack of professionalism !!!
Dentech Rustenburg stuff they're unprofessional and do not know customer service. My car was involved in an accident in December 2023, we are now in March 2024 and my vehicle has not been released yet. The stuff is full of dishonesty. On the 25th I wrote a complaint mail to my insurance and cc'd the managers, only then I got their attention. I was told to come and fetch the car on the 26th March after I told them I'm tired of their stories and I'm coming to take my car. I went with my brother to the workshop, during the inspection my brother spotted some defects in the car and they wanted to convince me otherwise because I'm a lady that the car is good to go and it's just small defects but I told them I want those defects fixed. I was told they will be on top of that and pretended that they were attending to the issues, however, it was late and they proposed that they will do all the tomorrow morning and I must come and collect the car around 1pm. Guess what, I arrived the following day @2pm they didn't even touch the car as per our agreement. @Absa idirect should stop to refer their clients to this useless panelbeating workshop. The service is just horrible!! Do not take your car to Denttech if you do not want to suffer emotionally!
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Anonymous
1 reviews | Active since Jan 2020
14 Mar 2024, 05:18
Poor Communication , Bad technical ability
I need to stress our frustration and utter disappointment with the technical ability to fix a problem with a boot lock. Weve brought our car back twice already for the same problem , while at your place you fix the problem and then a day or two later the same issue occurs again. We CANNOT afford to drive up and down on a weekly basis to have this issue fixed , this must be fixed for once and for all or the insurance must get involved and remove you from their preferred supplier list. This coming in to fix the issue is costing us as the customer time and money which we don’t have.
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Anonymous
1 reviews | Active since Jan 2020
14 Mar 2024, 05:18
Poor Communication , Bad technical ability
I need to stress our frustration and utter disappointment with the technical ability to fix a problem with a boot lock. Weve brought our car back twice already for the same problem , while at your place you fix the problem and then a day or two later the same issue occurs again. We CANNOT afford to drive up and down on a weekly basis to have this issue fixed , this must be fixed for once and for all or the insurance must get involved and remove you from their preferred supplier list. This coming in to fix the issue is costing us as the customer time and money which we don’t have.
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