De Lucia is the worst rental agency

Se net iets soos die:

I had a contract with........to rent out my property. Everything seemed fine at first, but went from bad to worse. There was literally no communication from their side if I didn't make numerous phone calls or send emails, which they hardly responded to. Months went by without any positive leads, they said that no one was really interested yet other vacant apartments in the sam complex were taken within weeks of becoming vacant (not being leased by the same rental agency), in the process my extra set of keys also got lost because they admitted to allow interested parties view the property unattended but claim to know nothing about the keys after I asked them to get the keys. Even after complaining about the service from the agent and being moved to the HOD, nothing changed. In the end I had to cancel my agreement with them and found a tenant within days! I now have to replace all the locks in my house which is going to cost a lot of money because of their negligence and pathetic service. This just shows that they were not doing their job and customer service was zero. Worst rental agency, be careful.