De Lucia Group
Claimed Business
|3|2 Reviews (last 12 months)|This business does not respond to reviews
De Lucia Group
Claimed Business
|3
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Trustindex Rating
0TrustIndex
0
Review Distribution
3|2 Reviews
Jul '25 - Jun '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
7 May 2026, 15:53
They don’t Care about Tenants
It’s been 16 working days since we reported Broken handle in our Bathroom in one of the apartments they are Managing at Ingadi Villas, We always have to beg for them to fix or service something. One of the handle fell to my 2 Yrs old Yesterday, We had to complain here for them to fix the Geyser. When we first moved in The Gas was leaking and they took almost two weeks before fixing the issue and we had to complain here to get their attention, Honestly they are failing Us and we are not getting Value for our Money
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
7 May 2026, 15:53
They don’t Care about Tenants
It’s been 16 working days since we reported Broken handle in our Bathroom in one of the apartments they are Managing at Ingadi Villas, We always have to beg for them to fix or service something. One of the handle fell to my 2 Yrs old Yesterday, We had to complain here for them to fix the Geyser. When we first moved in The Gas was leaking and they took almost two weeks before fixing the issue and we had to complain here to get their attention, Honestly they are failing Us and we are not getting Value for our Money
0
Replies (0)A
A
Anonymous
1 reviews | Active since Jan 2020
4 Mar 2025, 13:59
I received an exceptional service from Mr Christo Green. The inspection process was efficient, quick and very professional.
I received an exceptional service from Mr Christo Green. The inspection process was very professional and quick.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
4 Mar 2025, 13:59
I received an exceptional service from Mr Christo Green. The inspection process was efficient, quick and very professional.
I received an exceptional service from Mr Christo Green. The inspection process was very professional and quick.
0
Replies (0)A
A
Anonymous
1 reviews | Active since Jan 2020
7 Mar 2024, 13:01
De Lucia group doesn't look after their tenants
Hi all, I am a extremely upset tenant that rented a property through de Lucia for 2 years I was just notified that my whole holding deposit R9440 will not be refunded I was not even given a detailed breakdown of charges and calculations and just have to accept that I will not get my deposit back
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
7 Mar 2024, 13:01
De Lucia group doesn't look after their tenants
Hi all, I am a extremely upset tenant that rented a property through de Lucia for 2 years I was just notified that my whole holding deposit R9440 will not be refunded I was not even given a detailed breakdown of charges and calculations and just have to accept that I will not get my deposit back
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
24 Aug 2023, 08:26
DE LUCIA THINKS ABOVE THE LAW
De Lucia our complexes new mismanaging agent-they duly *******ly instructed that the pre paid electrical supplier, block our meter-for over a week, the time it snowed in July. Despite been instructed to reconnect by CSOS,and reminded to operate within ambits of the law, in administering the scheme, they then dragged the reconnection and then *******ly instructed the electrical supplier to further load 50% debt on our meter. Had to again escalate ..(never mind the reconnection fees unrecovered)
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
24 Aug 2023, 08:26
DE LUCIA THINKS ABOVE THE LAW
De Lucia our complexes new mismanaging agent-they duly *******ly instructed that the pre paid electrical supplier, block our meter-for over a week, the time it snowed in July. Despite been instructed to reconnect by CSOS,and reminded to operate within ambits of the law, in administering the scheme, they then dragged the reconnection and then *******ly instructed the electrical supplier to further load 50% debt on our meter. Had to again escalate ..(never mind the reconnection fees unrecovered)
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
12 Aug 2023, 07:44
De Lucia is the worst rental agency
Se net iets soos die: I had a contract with........to rent out my property. Everything seemed fine at first, but went from bad to worse. There was literally no communication from their side if I didn't make numerous phone calls or send emails, which they hardly responded to. Months went by without any positive leads, they said that no one was really interested yet other vacant apartments in the sam complex were taken within weeks of becoming vacant (not being leased by the same rental agency), in the process my extra set of keys also got lost because they admitted to allow interested parties view the property unattended but claim to know nothing about the keys after I asked them to get the keys. Even after complaining about the service from the agent and being moved to the HOD, nothing changed. In the end I had to cancel my agreement with them and found a tenant within days! I now have to replace all the locks in my house which is going to cost a lot of money because of their negligence and pathetic service. This just shows that they were not doing their job and customer service was zero. Worst rental agency, be careful.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
12 Aug 2023, 07:44
De Lucia is the worst rental agency
Se net iets soos die: I had a contract with........to rent out my property. Everything seemed fine at first, but went from bad to worse. There was literally no communication from their side if I didn't make numerous phone calls or send emails, which they hardly responded to. Months went by without any positive leads, they said that no one was really interested yet other vacant apartments in the sam complex were taken within weeks of becoming vacant (not being leased by the same rental agency), in the process my extra set of keys also got lost because they admitted to allow interested parties view the property unattended but claim to know nothing about the keys after I asked them to get the keys. Even after complaining about the service from the agent and being moved to the HOD, nothing changed. In the end I had to cancel my agreement with them and found a tenant within days! I now have to replace all the locks in my house which is going to cost a lot of money because of their negligence and pathetic service. This just shows that they were not doing their job and customer service was zero. Worst rental agency, be careful.
0
Replies (0)