Purchased Watch and still no delivery

I placed an online order for a watch on 16 April 2026, and to date, I have still not received my item.I have contacted the support team multiple times requesting updates. However, I have not received any constructive feedback apart from being told that the order is “in transit,” with no confirmed delivery date. This delay is unacceptable. I kindly request that you: Provide immediate confirmation of delivery with a clear date, OR Cancel the order and process a full refund without delay If I do not receive a satisfactory resolution within a reasonable timeframe, I will have no option but to escalate this matter further. Please treat this as urgent.