

Credit Intel
Based on recent customer reviews, Credit Intel is drawing significant frustration from consumers who report being pursued for debts they say do not belong to them. A recurring theme is allegations of harassment through repeated SMS and call demands, often linked to third party clients such as TVET colleges, universities, and municipal accounts. Customers consistently mention unprofessional consultant conduct, calls being terminated mid conversation, and difficulty obtaining proof of debt. Several reviewers raise concerns about prescribed debt, fluctuating fee amounts, and a perceived unwillingness to investigate disputes or update records once evidence is provided.
TrustIndex
2
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I received a so-called “final reminder” SMS from Credit Intel demanding payment for an account that has absolutely nothing to do with me. This is unacceptable and amounts to harassment. When I contacted their office to correct their mistake, the consultant was rude, dismissive, and completely unprofessional. Instead of assisting, they abruptly ended the call while I was still speaking. Sending payment demands to the wrong person is already a serious failure, but the shocking lack of professionalism when trying to resolve it is even worse. This kind of behaviour shows a complete disregard for basic customer service and accountability. I demand that Credit Intel immediately: Remove my contact details from their system Investigate how this error occurred Provide written confirmation that this matter has been resolved If this continues, I will have no choice but to escalate the matter further. Avoid dealing with this company if you can.
1 reviews | Active since Jan 2020
I received a so-called “final reminder” SMS from Credit Intel demanding payment for an account that has absolutely nothing to do with me. This is unacceptable and amounts to harassment. When I contacted their office to correct their mistake, the consultant was rude, dismissive, and completely unprofessional. Instead of assisting, they abruptly ended the call while I was still speaking. Sending payment demands to the wrong person is already a serious failure, but the shocking lack of professionalism when trying to resolve it is even worse. This kind of behaviour shows a complete disregard for basic customer service and accountability. I demand that Credit Intel immediately: Remove my contact details from their system Investigate how this error occurred Provide written confirmation that this matter has been resolved If this continues, I will have no choice but to escalate the matter further. Avoid dealing with this company if you can.
1 reviews | Active since Jan 2020
Pity I can't give it 0 stars, it actually deserves "-5 stars"...... Its a Useless company trying to **** me. Id advise any company that cares about it's clients and is looking to hand over clients to try any other company..credit intel is the pits. I called them at some point to tell them I'm not who they think I am. They don't know my name, no address, no real history with me. I asked never to be called again but nah.. They keep coming. They sent me this message a few days ago "Debt will lengthen for 30 Years. Pay R9400.25 owed to Capricorn TVET College. FNB Ac 62319854164 Br: 250655 Ref:CAP0082014012031 CreditIntel Tel 0129400140" I've never went to a TVET college.. I don't even know where a Capricorn TVET college is located if it exists. Imbiciles have had my number for like 10 years texting me.. Doesn't it even prescribe if I possibly owed some company/institution? It's good they don't have my main number otherwise I'd forever be ****ed from their stupid calls. They keep calling the number I never give to anyone for any serious calls.. I technically drop any call that rings in that number without even checking who it might be.. blocking them isn't easy as I can't block all extensions from their company before they try to call but I will keep adding their unwanted calls to the blocklist
1 reviews | Active since Jan 2020
Pity I can't give it 0 stars, it actually deserves "-5 stars"...... Its a Useless company trying to **** me. Id advise any company that cares about it's clients and is looking to hand over clients to try any other company..credit intel is the pits. I called them at some point to tell them I'm not who they think I am. They don't know my name, no address, no real history with me. I asked never to be called again but nah.. They keep coming. They sent me this message a few days ago "Debt will lengthen for 30 Years. Pay R9400.25 owed to Capricorn TVET College. FNB Ac 62319854164 Br: 250655 Ref:CAP0082014012031 CreditIntel Tel 0129400140" I've never went to a TVET college.. I don't even know where a Capricorn TVET college is located if it exists. Imbiciles have had my number for like 10 years texting me.. Doesn't it even prescribe if I possibly owed some company/institution? It's good they don't have my main number otherwise I'd forever be ****ed from their stupid calls. They keep calling the number I never give to anyone for any serious calls.. I technically drop any call that rings in that number without even checking who it might be.. blocking them isn't easy as I can't block all extensions from their company before they try to call but I will keep adding their unwanted calls to the blocklist
1 reviews | Active since Jan 2020
CreditIntel is unprofessional and *********. My TransUnion report showed a listing for R5,845, which I settled on 27 February 2026 by paying R5,850. Now they are claiming extra 'fees'—first R2,700, then suddenly R2,100. They are charging me for 'Communication Fees' from 2024, but their own recordings prove they were calling a wrong number that is not mine. I demand my Paid-Up Letter and an immediate update to my credit profile
1 reviews | Active since Jan 2020
CreditIntel is unprofessional and *********. My TransUnion report showed a listing for R5,845, which I settled on 27 February 2026 by paying R5,850. Now they are claiming extra 'fees'—first R2,700, then suddenly R2,100. They are charging me for 'Communication Fees' from 2024, but their own recordings prove they were calling a wrong number that is not mine. I demand my Paid-Up Letter and an immediate update to my credit profile
1 reviews | Active since Jan 2020
Have a account that I have been paying with them for almost 5 years. Looked at the statement, thee charge a person twice in one month for the same thing. They even charge for sending a receipt. Where I asked them to stop sending this useless info. Today all the lady could say was, pay more on the account then you will pay it off earlier. When asked if I pay the full amount she said there client doesn't allow for a discount. You need to pay the full amount. Yes but stop sending letter for unnecessary stuff. And then she said they send it to a email and a sms. Hello I'm a grown up I know that I need to pay and I don't need reminders or acknowledgements. Once a year is more then sufficient. I will never finish paying this account of if I pay 1200 per year and your fees are 420 per year.
1 reviews | Active since Jan 2020
Have a account that I have been paying with them for almost 5 years. Looked at the statement, thee charge a person twice in one month for the same thing. They even charge for sending a receipt. Where I asked them to stop sending this useless info. Today all the lady could say was, pay more on the account then you will pay it off earlier. When asked if I pay the full amount she said there client doesn't allow for a discount. You need to pay the full amount. Yes but stop sending letter for unnecessary stuff. And then she said they send it to a email and a sms. Hello I'm a grown up I know that I need to pay and I don't need reminders or acknowledgements. Once a year is more then sufficient. I will never finish paying this account of if I pay 1200 per year and your fees are 420 per year.
1 reviews | Active since Jan 2020
I have received a outstanding account of R1933 from Credit Intel on a message about a year ago. I went to Centlec Bloemfontein and have gotten the proof from Centlec Bloemfontein that i am not owing anything to them. I then mailed the proof with zero balance to them. After obtaining me email address they have now started to send me terrible messages and emails. They could not provide me with any documentation of the said account, This account is 20 years old since i vacated the property they say i owe money.
1 reviews | Active since Jan 2020
I have received a outstanding account of R1933 from Credit Intel on a message about a year ago. I went to Centlec Bloemfontein and have gotten the proof from Centlec Bloemfontein that i am not owing anything to them. I then mailed the proof with zero balance to them. After obtaining me email address they have now started to send me terrible messages and emails. They could not provide me with any documentation of the said account, This account is 20 years old since i vacated the property they say i owe money.
1 reviews | Active since Jan 2020
If there was an award for Harassment of the Year, Credit Intel would win without even trying. I am being chased for R10 000 supposedly owed to “Computech” — a company I’ve never bought from, never signed with, never even seen in my life. At this point, I’m convinced they just spin a wheel in the office and pick a random person to bother for fun. Their professionalism? Non-existent. You phone them for clarity, and they reward you by putting the phone down in your ear like it’s part of their training manual. “Step 1: Harass. Step 2: Hang up. Step 3: Repeat.” I am reporting this because I’m tired of being contacted for a **** debt that doesn’t belong to me. If they have proof, they can show it. If not, they can stop wasting my time. Absolutely unacceptable. Sort this out.
1 reviews | Active since Jan 2020
If there was an award for Harassment of the Year, Credit Intel would win without even trying. I am being chased for R10 000 supposedly owed to “Computech” — a company I’ve never bought from, never signed with, never even seen in my life. At this point, I’m convinced they just spin a wheel in the office and pick a random person to bother for fun. Their professionalism? Non-existent. You phone them for clarity, and they reward you by putting the phone down in your ear like it’s part of their training manual. “Step 1: Harass. Step 2: Hang up. Step 3: Repeat.” I am reporting this because I’m tired of being contacted for a **** debt that doesn’t belong to me. If they have proof, they can show it. If not, they can stop wasting my time. Absolutely unacceptable. Sort this out.
1 reviews | Active since Jan 2020
Credit Intel is harassing me for months for R 121 and threatening to blacklist my name. Their client, Mogale (***********) City owes me R8000. I have Informed credit Intel of the facts but to no avail. I'm very concerned with the level of *********** people we have to deal with.
1 reviews | Active since Jan 2020
Credit Intel is harassing me for months for R 121 and threatening to blacklist my name. Their client, Mogale (***********) City owes me R8000. I have Informed credit Intel of the facts but to no avail. I'm very concerned with the level of *********** people we have to deal with.
Based on recent customer reviews, Credit Intel is drawing significant frustration from consumers who report being pursued for debts they say do not belong to them. A recurring theme is allegations of harassment through repeated SMS and call demands, often linked to third party clients such as TVET colleges, universities, and municipal accounts. Customers consistently mention unprofessional consultant conduct, calls being terminated mid conversation, and difficulty obtaining proof of debt. Several reviewers raise concerns about prescribed debt, fluctuating fee amounts, and a perceived unwillingness to investigate disputes or update records once evidence is provided.
Credit Intel has a TrustIndex of 2 out of 10 on Hellopeter, based on 12 reviews in the last 12 months. Hellopeter has tracked Credit Intel across 190 total reviews. How is the TrustIndex calculated? →