Account department is a MESS!!

Even though you have a debit order in place, these people will send you countless SMSs over a long weekend claiming that you are in arrears. Even after the debit order has gone off after the long weekend, they continue sending messages saying you have failed to make payment. They cause unnecessary stress and waste your airtime. Then, after you call and they confirmed that they have received payment, they send another SMS a few days later saying that your account is in arrears! This accounts department is a MESS. I really hope that our credit scores won’t be affected because of Connect Financial. I will not buy from any furniture store again if Connect Financial is handling the accounts.