I bought items that ...

I bought items that doesn't fit me properly on the left hand is small and tight then on the right hand it's loose so I went to Letlhabile mall CJ store to ask for a refund due to pay just now they refused to assist me I also went to CJ Madibeng mall they also refused to assist me I left items at the store and the proof of purchase they told me that they will call me after they resolve the matter I'm still waiting for their call so what makes me worried is that if they give me back those items what am I gonna do with them so please 🙏 assist me because the reason why I forced them to refund me it is because after 30 days they won't assist me that's what I told them