BAD CUSTOMER EXPERIENCE

Not great customer experience...Clearwatet iStore closes at 19h00 and i was there just before 18h00; however the store manager literally said " my consultant already tired" we can only assist you the following day, it will be better if you put a note in store for future at least your customers are made aware that from 18h00 you are no longer assisting any contract customers rather than someone waste his / her time coming to the iStore an hour before closing. Secondly the call centre agent must advance customer accordingly.