Clear Access
3.1|420 reviews
Responds in 19 hours 48 min
NN
Nomonde N
1 reviews | Active since Member
28 Apr 2026, 05:15
Poor service Again
Exactly 10 days after writing a review about the,m, our network is off again. Their technical after hours support is non existent because no one answers their phone.
Helpful (0)
Replies (3)0
Replies (3)Clear Access's replyOfficial
28 Apr 2026, 07:10Good day Nomonde,
Thank you for your feedback, we appreciate you bringing this to our attention and apologise for any inconvenience caused. There is currently an outage in your area and communication has been sent. One of our support technicians will be in touch to assist you further.
If you need any immediate assistance, you’re welcome to contact our support team at [email protected] or call our support line on 011 100 0210.
Kind regards,
Clear Access
Thank you for your feedback, we appreciate you bringing this to our attention and apologise for any inconvenience caused. There is currently an outage in your area and communication has been sent. One of our support technicians will be in touch to assist you further.
If you need any immediate assistance, you’re welcome to contact our support team at [email protected] or call our support line on 011 100 0210.
Kind regards,
Clear Access
Best regards,
Clear Access's reply28 Apr 2026, 07:10
Official
Good day Nomonde,
Thank you for your feedback, we appreciate you bringing this to our attention and apologise for any inconvenience caused. There is currently an outage in your area and communication has been sent. One of our support technicians will be in touch to assist you further.
If you need any immediate assistance, you’re welcome to contact our support team at [email protected] or call our support line on 011 100 0210.
Kind regards,
Clear Access
Thank you for your feedback, we appreciate you bringing this to our attention and apologise for any inconvenience caused. There is currently an outage in your area and communication has been sent. One of our support technicians will be in touch to assist you further.
If you need any immediate assistance, you’re welcome to contact our support team at [email protected] or call our support line on 011 100 0210.
Kind regards,
Clear Access
Best regards,
NN
Nomonde N's updateReviewer Update
28 Apr 2026, 09:38Same reason all the time. Why can't your technicians get to the root cause of the problem cos we can't be having the same issue every single week? I bet you in 10 days or less, the network will be off again. Me and my neighbours are sick and tired of your very poor service.
NN
Nomonde N's update28 Apr 2026, 09:38
Reviewer Update
Same reason all the time. Why can't your technicians get to the root cause of the problem cos we can't be having the same issue every single week? I bet you in 10 days or less, the network will be off again. Me and my neighbours are sick and tired of your very poor service.
Clear Access's replyOfficial
29 Apr 2026, 05:43Good day Nomonde,
We completely understand your frustration and we can assure you we are doing everything we can to resolve the issue with the outages.
If you experience any issues please report them to our support team by sending a mail to [email protected] or call our support line between 07:00 AM and 23:00PM on 011 100 0210.
Kind Regards,
Clear Access
We completely understand your frustration and we can assure you we are doing everything we can to resolve the issue with the outages.
If you experience any issues please report them to our support team by sending a mail to [email protected] or call our support line between 07:00 AM and 23:00PM on 011 100 0210.
Kind Regards,
Clear Access
Best regards,
Clear Access's reply29 Apr 2026, 05:43
Official
Good day Nomonde,
We completely understand your frustration and we can assure you we are doing everything we can to resolve the issue with the outages.
If you experience any issues please report them to our support team by sending a mail to [email protected] or call our support line between 07:00 AM and 23:00PM on 011 100 0210.
Kind Regards,
Clear Access
We completely understand your frustration and we can assure you we are doing everything we can to resolve the issue with the outages.
If you experience any issues please report them to our support team by sending a mail to [email protected] or call our support line between 07:00 AM and 23:00PM on 011 100 0210.
Kind Regards,
Clear Access
Best regards,