Chocolates by Tomes so dissapointing!

Really dissapointed in the quality of these chocolates. Also had a twice in a row bad experience with choc gift boxes I had made up in store at the V&A Waterfront branch. I was served by Emmy, and instead of giving me one choc of each in a gift box, as requested, she gave me 3 of the same in all of the boxes. As mentioned second time this happened. Luckily I only spend R1500 this time around, still not impressed at all. The choc that was tripled are the most horrible tasting ones as well. I am certain this is not a coincidence, but rather the ones the cannot sell, and they make up the weight of the boxes by doing so. This was meant as gifts, and sealed. Meaning you can only see if they packed what was requested after the seal on the box is broken and opened! I tried getting hold of the manager, Kobus, but he is only working during the week.Left a message for him to call me 2 days back, but to no avail. The owner, Lorraine is also not much phased by customer complaints, as I also left a message for her to contact me. Got no response on rheir FB page either, after leaving 2 msg's.Their customer service is worse than poor, and their chocolates are also not as good as it used to be.