C
Chainpay
Unclaimed Business
C
Chainpay
Unclaimed Business
14 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Chainpay is facing serious and consistent customer dissatisfaction across its loan application service. A recurring theme is that customers report being debited recurring amounts and registration fees without ever receiving a loan, with many describing difficulty cancelling debit orders or reaching support. Customers consistently mention unresponsive communication channels, allegedly rude phone interactions, and threats of legal action when complaints are raised. Several reviewers indicate they have escalated matters to regulatory bodies, and a strong recurring sentiment is that the service feels misleading and exploitative.
Performance(last 12 months):
Trustindex Rating
1.9TrustIndex
1.9
Review Distribution
1|14 Reviews
Jul '25 - Jun '26
Recent reviews (14)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Anonymous
1 reviews | Active since Jan 2020
16 Apr 2026, 12:35
*****ulent Company that ****s people!
Absolute ******* of company, that thrives of *****ing individuals. Over six months of being debited R98 for nothing. Everytime I contact them, I am told to submit my cancellation letter which I have done numerous times, yet I am not assisted! They offer no help except **** people. Don't ever use their services! They don't help with nothing!
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Anonymous
1 reviews | Active since Jan 2020
16 Apr 2026, 12:35
*****ulent Company that ****s people!
Absolute ******* of company, that thrives of *****ing individuals. Over six months of being debited R98 for nothing. Everytime I contact them, I am told to submit my cancellation letter which I have done numerous times, yet I am not assisted! They offer no help except **** people. Don't ever use their services! They don't help with nothing!
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Anonymous
1 reviews | Active since Jan 2020
13 Mar 2026, 09:27
*****elent company
I knew I must not do the debit order but i went ahead and done it & now they are deducting R98 *******ly from my account. This is a *****elent so called company....that never really gets loans for people but does the debit order **** & makes money *******ly. My fault was not to first look at their reviews. When I phoned them this morning they put the phone down in my ear?
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Anonymous
1 reviews | Active since Jan 2020
13 Mar 2026, 09:27
*****elent company
I knew I must not do the debit order but i went ahead and done it & now they are deducting R98 *******ly from my account. This is a *****elent so called company....that never really gets loans for people but does the debit order **** & makes money *******ly. My fault was not to first look at their reviews. When I phoned them this morning they put the phone down in my ear?
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Anonymous
1 reviews | Active since Jan 2020
2 Nov 2025, 22:58
****med
I app**** for a loan with them and approved the debit order. But to my surprise i didn't get the loan from i sent them emails and they threatened me with lawyers and i won't until that debit order is canceled because i didn't get to loan why should i pay for something i never got. People are complaining and we can form a group on social media may people will come forward because everyone is complaining and they're using nupay division of altron name's and even hide their policies saying no fee to be paid but when you want to cancel they bring this policy thing
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Anonymous
1 reviews | Active since Jan 2020
2 Nov 2025, 22:58
****med
I app**** for a loan with them and approved the debit order. But to my surprise i didn't get the loan from i sent them emails and they threatened me with lawyers and i won't until that debit order is canceled because i didn't get to loan why should i pay for something i never got. People are complaining and we can form a group on social media may people will come forward because everyone is complaining and they're using nupay division of altron name's and even hide their policies saying no fee to be paid but when you want to cancel they bring this policy thing
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Anonymous
1 reviews | Active since Jan 2020
3 Oct 2025, 03:56
****mers
It over a year now they are deducting R98 from my account. They started by R250,I send them an email asking why then they change to 98!! I had an emergency last year I made an application with them they never approved me. Please don't take a loan with them.you will regret
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Anonymous
1 reviews | Active since Jan 2020
3 Oct 2025, 03:56
****mers
It over a year now they are deducting R98 from my account. They started by R250,I send them an email asking why then they change to 98!! I had an emergency last year I made an application with them they never approved me. Please don't take a loan with them.you will regret
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Anonymous
1 reviews | Active since Jan 2020
27 Sept 2025, 10:44
I tried borrowing money from them at the beginning of the month, they sent dd mandate to accept i did
I tried borrowing money from them at the beginning of the month, they sent dd mandate to accept i did. I never received money from them but now they took 250 from my account but they never gave ne money
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Anonymous
1 reviews | Active since Jan 2020
27 Sept 2025, 10:44
I tried borrowing money from them at the beginning of the month, they sent dd mandate to accept i did
I tried borrowing money from them at the beginning of the month, they sent dd mandate to accept i did. I never received money from them but now they took 250 from my account but they never gave ne money
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