1/5 Stars – Misleading advertising, poor quality, and unacceptable delivery

Absolutely shocking experience with CapeRelief – I strongly advise others to avoid this company.

I purchased a pair of shoes from CapeRelief because they were advertised as orthopedic shoes with arch support, roomy comfort, and ideal for people who are on their feet all day. This was the main reason for my purchase, as comfort and support were essential for me.

Another factor that influenced my decision was the impression that this was a Cape Town-based company, which made me believe I was supporting a local business and that the product quality would reflect that. I later discovered that the shoes were actually shipped from China, which felt incredibly misleading.

Delivery was another major disappointment. The company claimed that the parcel would be sent via The Courier Guy, yet it arrived 21 days later through an unknown courier service.

As for the product itself, it is nothing like what was advertised. The shoes are made of hard plastic, are very narrow, provide no real arch support, and are extremely uncomfortable. They are as hard as stone. I wear a size 6, and even then they barely fit.

To make matters worse, there is already a hole forming at the bottom of the shoe after very little use.

For the price charged, this is an exorbitant amount of money for a completely subpar product. The only positive thing I can say is that the shoes do at least look pretty, but looks mean nothing when the quality is this poor.

In my opinion, this company’s advertising is misleading, and I genuinely feel that other shoppers may be getting ****med.

I strongly discourage anyone from ordering from CapeRelief.