

Book-a-bakkie
TrustIndex
0
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Best truck rental company I’ve come across! The staff was incredibly helpful, and their response time was impressively fast. Highly recommend for anyone needing a reliable and efficient rental experience.
1 reviews | Active since Jan 2020
Best truck rental company I’ve come across! The staff was incredibly helpful, and their response time was impressively fast. Highly recommend for anyone needing a reliable and efficient rental experience.
1 reviews | Active since Jan 2020
Completely unprofessional, they approved my details then after paying they said the manager and CEO have rejected. Had to wait for refund and got wasted time dealing with them. Don't waste your time with them.
1 reviews | Active since Jan 2020
Completely unprofessional, they approved my details then after paying they said the manager and CEO have rejected. Had to wait for refund and got wasted time dealing with them. Don't waste your time with them.
1 reviews | Active since Jan 2020
These people offer a pathetic service. Different agent’s giving different quotes. Then when it’s time for them to refund your ginormous deposit, they make no effort at all. You have to constantly hound them for your own money back!
1 reviews | Active since Jan 2020
These people offer a pathetic service. Different agent’s giving different quotes. Then when it’s time for them to refund your ginormous deposit, they make no effort at all. You have to constantly hound them for your own money back!
1 reviews | Active since Jan 2020
Rented a truck from these guys. They did not receive my first deposit so I paid a second deposit, R8k x 2. 20 minutes after collection of the vehicle, I got stuck alongside the highway in a pretty dangerous area. I then phoned Spartan Truck Book a Bakkie Hire to come fetch the vehicle, all the while driving very slowly, having to stop every few minutes to my destination. Spartan Truck Hire begged me to keep the vehicle, they would send out a technician that evening. The technician came, worked on the vehicle until about 22:00. I then used the vehicle from 06:00 the next morning, 45 minutes into my trip, the vehicle started breaking down again. I phoned Spartan Truck Hire who said its my problem and I should then rent more expensive vehicle. I have now been waiting almost 3 weeks for my deposit back, always an excise, from accounts is on it, sorry we are in meetings, et cetera. Today they tel me that they are taking both my deposits as it is my fault the vehicle broke. I have photos of the door rubbers literally falling off of the door, holes in the door while I am driving. Basically the vehicle is a danger, which is exactly what I said to them on the first complaint to them a few hours into renting the vehicle. DO NOT TRUST THESE GUYS, THEY WILL STEAL YOUR MONEY.
1 reviews | Active since Jan 2020
Rented a truck from these guys. They did not receive my first deposit so I paid a second deposit, R8k x 2. 20 minutes after collection of the vehicle, I got stuck alongside the highway in a pretty dangerous area. I then phoned Spartan Truck Book a Bakkie Hire to come fetch the vehicle, all the while driving very slowly, having to stop every few minutes to my destination. Spartan Truck Hire begged me to keep the vehicle, they would send out a technician that evening. The technician came, worked on the vehicle until about 22:00. I then used the vehicle from 06:00 the next morning, 45 minutes into my trip, the vehicle started breaking down again. I phoned Spartan Truck Hire who said its my problem and I should then rent more expensive vehicle. I have now been waiting almost 3 weeks for my deposit back, always an excise, from accounts is on it, sorry we are in meetings, et cetera. Today they tel me that they are taking both my deposits as it is my fault the vehicle broke. I have photos of the door rubbers literally falling off of the door, holes in the door while I am driving. Basically the vehicle is a danger, which is exactly what I said to them on the first complaint to them a few hours into renting the vehicle. DO NOT TRUST THESE GUYS, THEY WILL STEAL YOUR MONEY.
1 reviews | Active since Jan 2020
SCAMMERS. THEY WILL TAKE PAYMENT AND DURING THE COURSE OF THE TIME WHERE THE PAYMENT CAN BE REVERSED THEY WILL RESPOND TO YOUR EMAILS AND TELL YOU ABOUT DELAYS. THE SECOND YOU CAN'T REVERSE THE MONEY THEY WILL NOT RESPOND TO YOUR EMAIL, YOU WILL GET YOUR BOOKS AND TLNO ONE ANSWERES THE CALL. ORDERD BOOKS FOR MY SON IN JANUARY AND STILL HAVE MOT RECEIVED THEM TO DATE. ASKED FOR A REFUND AND I'M STILL WAITING. THEY ARE NOW NOT RESPONDING TO MY EMAILS
1 reviews | Active since Jan 2020
SCAMMERS. THEY WILL TAKE PAYMENT AND DURING THE COURSE OF THE TIME WHERE THE PAYMENT CAN BE REVERSED THEY WILL RESPOND TO YOUR EMAILS AND TELL YOU ABOUT DELAYS. THE SECOND YOU CAN'T REVERSE THE MONEY THEY WILL NOT RESPOND TO YOUR EMAIL, YOU WILL GET YOUR BOOKS AND TLNO ONE ANSWERES THE CALL. ORDERD BOOKS FOR MY SON IN JANUARY AND STILL HAVE MOT RECEIVED THEM TO DATE. ASKED FOR A REFUND AND I'M STILL WAITING. THEY ARE NOW NOT RESPONDING TO MY EMAILS
1 reviews | Active since Jan 2020
I was promised a deposit back of over R2000 after using their service just to find out the sales guy, Lerato Tsele, lied to me. Obviously this was merely just a tactic to get the business. I had a lengthy conversation within specifically talking about the deposit that will be paid back the following week. Not only was it not paid back but to top it off, somehow I now owe them money. DAYLIGHT ROBBERY. Veloshnee Pillay, claims that she fully investigated the matter and apparently they invoiced me correctly as per their companies policies and procedures. So be careful of ever using their services, as the sales guy will talk rubbish in your ears. It also seems that I am not the only person that has had this experience with them after reviewing all others clients negative reviews on this site. I have requested the marketing director as well as the CEO to contact me directly to sort this matter out, but I expect I wont hear from them either. After getting quotes from the various companies, I settled on book-a-bakkie due to the fact that were giving me the best rate considering I was made to believe that I would be getting money back after using there services.
1 reviews | Active since Jan 2020
I was promised a deposit back of over R2000 after using their service just to find out the sales guy, Lerato Tsele, lied to me. Obviously this was merely just a tactic to get the business. I had a lengthy conversation within specifically talking about the deposit that will be paid back the following week. Not only was it not paid back but to top it off, somehow I now owe them money. DAYLIGHT ROBBERY. Veloshnee Pillay, claims that she fully investigated the matter and apparently they invoiced me correctly as per their companies policies and procedures. So be careful of ever using their services, as the sales guy will talk rubbish in your ears. It also seems that I am not the only person that has had this experience with them after reviewing all others clients negative reviews on this site. I have requested the marketing director as well as the CEO to contact me directly to sort this matter out, but I expect I wont hear from them either. After getting quotes from the various companies, I settled on book-a-bakkie due to the fact that were giving me the best rate considering I was made to believe that I would be getting money back after using there services.
Hellopeter has tracked Book-a-bakkie across 12 reviews. Book-a-bakkie hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Book-a-bakkie? Write a review to help others decide.