KM
kgabo M
Active since Sep 2018
14
Reviews
0
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Reviews
14 reviews17 months ago
Delivery service appalling and Menlyn staff rude
DW really needs to change their delivery service company. This is my second time buying online and the service has been appalling. The only reason why I'm buying online is because I went to your Menlyn branch to make a purchase, I told the lady what watch I was looking for and her response was "Do you know how expensive it is?". I left immediately
0 replies
21 months ago
Bunch of ****s
So the AF has known since last year that they would be a two pot system that will be implemented in September 1st. At no point did the executives plan around how this will be rolled out, LITERALLY LESS THAN A MONTH before the system has to be implemented do they think it's time to update their app(LACK OF PLANNING). So according to AF it takes over a week to calculate how much would got into the two pot system (simple IT algorithm,10%of x,and set a parameter of R300k). Considering that the company will make billions in admin fees,them investing in a team to handle this once should be no brainer,the entire team that was responsible for the transition does not need to kept on,or better yet the existing team can be added on this project. According to AF,the WhatsApp linea have been temporarily closed as they are processing and receiving claims,however the website has been down for ober a week so which claims are they processing. AF is a bunch of incompetence ****S! Also,the silence around this whole situation is very uncomfortable,I'm waiting for the article showing that there is no money,and AF executives have fled the country
2 replies
23 months ago
Build it Mamelodi appalling service
Went to the build it in Mamelodi East because I wanted a quotation for materials for a Carport,tiles and door. The service is appalling. I could only see one male on the floor assisting a customer,me and two other ladies had to practically beg to get assistance. Will not be spending my hard earned money there
0 replies
26 months ago
pick n pay negligence injures customer
Yesterday my mother went to the Pick n Pay in Mams Mall, Mamelodi. Due to the negligence of their staff who put flat trolleys by the walkway she tripped and feel face first on the flat trolleys,she is 61 years old. She was bleeding from her mother,nose and had a swollen eye. Instead of the store doing proper medical aid,she was not offered cold compress there and then for her swollen eye. An ambulance was called but my brother got there . I'm appealled that due to the store's NEGLIGENCE as they are RESPONSIBLE FOR MY MOTHER'S INJURIES and to add salt to the wound,not even a single person from Pick n Pay HAS BOTHERED TO CHECK ON her. The only time that I have received communication was when I received a call that she was injured and I must come get her. THE LACK OF HUMANITY SHOWED IS APPALLING!!!!
2 replies
27 months ago
Big ups to Serenade from the Menlyn branch
Where do I start. Basically Mellins.i. style in Menlyn Park has a great track record of consistently messing things up when it comes to me,I only go there cos son needs glasses and literally because of a lady named Serenade. Every person except the optometrist that I have seen has been able to mess things up and she has CONSISTENTLY picked up those mistakes. She's a gem and literally the ONLY reason why I keep going there. Keep up the amazing work!!!
0 replies
29 months ago
Incompetency from Discovery Health
Discovery Health's service or lack of deserves a negative star. I have trying to receive my claim for over a week now and all I have been getting was that they have a technical issue,NO SLA,"We will give feedback". The humiliation that I went through (going to a Dr after they confirmed that cover the test then being stopped from the test because they don't cover,the frustration (having my claim being rejected because of their so called technical problem),the inconvenience (calling constantly after I was told they would give me feedback and NEVER getting back to me),the lack of consideration (me having to pay for something's that they have to cover and now being sent from pillar to post to receive MY MONEY) ,the incompetency (No SLA for a such a "reputable company"),the lack of professionalism (rude and pathetic service consultants Bridgette,cant remember the other 2 females'name and also their team leader),only Diego was the one professional consultant,though he could not help he was considerate and empathetic and I appreciate his humanity.
5 replies
63 months ago
Book a book lowlife scammers
SCAMMERS. THEY WILL TAKE PAYMENT AND DURING THE COURSE OF THE TIME WHERE THE PAYMENT CAN BE REVERSED THEY WILL RESPOND TO YOUR EMAILS AND TELL YOU ABOUT DELAYS. THE SECOND YOU CAN'T REVERSE THE MONEY THEY WILL NOT RESPOND TO YOUR EMAIL, YOU WILL GET YOUR BOOKS AND TLNO ONE ANSWERES THE CALL. ORDERD BOOKS FOR MY SON IN JANUARY AND STILL HAVE MOT RECEIVED THEM TO DATE. ASKED FOR A REFUND AND I'M STILL WAITING. THEY ARE NOW NOT RESPONDING TO MY EMAILS
0 replies
71 months ago
Absa ALWAYS get incompetency right
So after going through turmoil because absa approved me for a payment relief fund, not only did they debit more money than they were supposed to last month, they returned it... After their turnaround date and then handed me over to MBD. Now to add icing to the cake they now debited 3times the amount(instead of the usual payment), and in still receiving calls from collectors who absa said i should ignore. Now Ive been on the call for over an hour as their collections team hung up once they start hearing my tone, which I will not talk in sparkles becauseof the service, harassment and inconvenience I received because of them. I spoke to Lungelo who must go training because the first thing he wanted to do was to refer me to the complaints department instead of hearing what my problem is. He also gave me a wrong number to who he claimed was the team memenr. Can someone who is COMPETENT get back to me. This is the 4th time in a month that in complaining. Absa cannot get is wrong, so often so much. How are you an authorized financial institution. Your service is both appalling and repulsive
1 reply
72 months ago
absa incompetence!!!!!!!
So after applying for an Absa payment relief which was approved, ABSA decided to hand me over because of those "missed payment". This is the THIRD time in two weeks that I am complaining about ABSA and not about the same thing. GET YOUR ACT TOGETHER!!!
1 reply
72 months ago
Covid compliance
I thik the Absa in Menlyn Park should have their Covid 19 policies rechecked. The basics are adhered to, checking temperature when entering,, sanitizing and social distance markers. However, I'm uncomfortable when a consultant takes my card, gives it back, asks me to put my pin in the pin pad without her sanitizing, saniting the pinpad and sanitizer being available for customers.
1 reply
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14 (100%)