Boodle
1.8|630 reviews
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Mbali M
1 reviews | Active since Member
14 Apr 2026, 07:40
Paid up letters not sent
I paid up Boodle on the 26th March 2026. I requested for paid up letters and was told to update my email address which was done. I called yet again and was told to send a screenshot shot as the matter needs to be escalated to their IT department. Please send me the paid up letters
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Replies (1)Boodle's replyOfficial
14 Apr 2026, 12:59Dear Mbali,
Thank you for bringing your query to our attention.
We would like to confirm that your request has been attended to. The paid-up letters have been successfully sent to your updated email address as provided.
Should you require any further assistance or if you have not received the documents, please do not hesitate to contact us so we can assist you promptly.
We appreciate your patience and the opportunity to resolve this matter.
Kind regards,
Boodle team
Thank you for bringing your query to our attention.
We would like to confirm that your request has been attended to. The paid-up letters have been successfully sent to your updated email address as provided.
Should you require any further assistance or if you have not received the documents, please do not hesitate to contact us so we can assist you promptly.
We appreciate your patience and the opportunity to resolve this matter.
Kind regards,
Boodle team
Best regards,
Boodle's reply14 Apr 2026, 12:59
Official
Dear Mbali,
Thank you for bringing your query to our attention.
We would like to confirm that your request has been attended to. The paid-up letters have been successfully sent to your updated email address as provided.
Should you require any further assistance or if you have not received the documents, please do not hesitate to contact us so we can assist you promptly.
We appreciate your patience and the opportunity to resolve this matter.
Kind regards,
Boodle team
Thank you for bringing your query to our attention.
We would like to confirm that your request has been attended to. The paid-up letters have been successfully sent to your updated email address as provided.
Should you require any further assistance or if you have not received the documents, please do not hesitate to contact us so we can assist you promptly.
We appreciate your patience and the opportunity to resolve this matter.
Kind regards,
Boodle team
Best regards,