MM
Mbali M
Active since Apr 2017
30
Reviews
0
Industries
Reviews
30 reviews2 months ago
Paid up letters not sent
I paid up Boodle on the 26th March 2026. I requested for paid up letters and was told to update my email address which was done. I called yet again and was told to send a screenshot shot as the matter needs to be escalated to their IT department. Please send me the paid up letters
1 reply
2 months ago
Game store card closure request taking 3 weeks
I paid up my account in March and requested that the Game store card account to be closet. I've called 3 times and I keep getting told it's being processed. I want the card closed immediately
1 reply
2 months ago
Unreachable in email or the phobe
I requested for paid up letters and had received no response. I've called so many times, the calls go unanswered. I don't need a response or call back. Please email me paid up letters for: MM68884504 MM55677196 thank you
0 replies
12 months ago
Disappointing service
I'm so disappointed. I went for my first mammogram in November 2024 and my doctor requested for a follow up 6 months later as there were cysts and think tissue in my left breast. In May 2025 I went back and the mass is now more prominent than before . She then wanted me to go for a MRI scan and she can't see clearly. The risk assessment makes me average therefore I can't have the scan. I'm not able to say if my mom had breast cancer, because she died at 40 nor my sister because she died at 11. The emotional turmoil of waiting and not knowing if you are okay or not is too much. Or my referring doctor is clearly crazy for asking for these tests that a computer program without doing any physical tests can tell that I don't need any further assessment
1 reply
13 months ago
Santam taking too long with claim resolutions
I had an accident with a Santam clients, so essentially this is a Third party claim. The claim number is 215650618. I have been waiting from March to get my car sorted out. This is disappointing. I will never consider Santam as an insurer for my own vehicle
2 replies
16 months ago
Deposit not reflecting
I deposited money and it didn't reflect in my account using Cspitec Pay. I called in and was told to send a screen shot from the app and call again in a few minutes which I did. I was told that the proof of payment is required in pdf which I'm not able to download for capitec pay transactions. Then this query was escalated. It's been almost 60 hours already
2 replies
20 months ago
Impressive service
I received such great service when I wanted to review my insurance premium. Nduduzo Mbele and Mbalizethu Ngoobo we do helpful, professional and quick to resolve my query
1 reply
22 months ago
No responses for 5 working days
Whole week no response on my application. I've called and emailed several times. Boodle keeps doing a credit enquiry on my profile
1 reply
28 months ago
****mers
I have numerous complaints about this company. And have seen how they don't respond to any complaints. I would like to urge all the people that have been ****** and charged ridiculous fees by this company to lodge disputes with the CSOS. let's unite and try to be heard
0 replies
28 months ago
I feel ****med by you
Hi, Yesterday I placed a bet on top Batsman and selected Kyle Verreyne . The bat was yesterday 1 February 2024 and the match was on the same date. I went to live chat to enquire why it's still pending and was told that my ticket is for the 2nd of February 2024 which is today. First things first I didn't select a date, I entered by bet amount, secondly Pretoria Capitals, the team that Kyle plays for us not playing today. Please explain to me what is happening.
1 reply
Review Distribution
5 Star
2 (6.666666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
28 (93.33333333333333%)