BidTrack
1.4|87 reviews
BT
Benni T
1 reviews | Active since Member
01 Apr 2026, 07:30
Unable to cancel Bidtrack subscription
After several calls to the call center and emailing Bidtrack, I am still unable to cancel the tracker for a car I sold 2 months ago.
I highly do not recommend using their services!
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Replies (1)BidTrack's replyOfficial
01 Apr 2026, 08:20Dear Mr Tshiowa
Thank you for bringing this to our attention, and we sincerely apologise for the frustration you have experienced.Upon investigation, we noted that your previous correspondence was unfortunately sent to an incorrect email address, which resulted in us not receiving your cancellation request.
We have since made contact with you directly and are assisting in processing your request as a priority.
We appreciate your patience and the opportunity to resolve this matter. Should you require any further assistance, please do not hesitate to reach out to us.
Kind Regards
Bidtrack
Thank you for bringing this to our attention, and we sincerely apologise for the frustration you have experienced.Upon investigation, we noted that your previous correspondence was unfortunately sent to an incorrect email address, which resulted in us not receiving your cancellation request.
We have since made contact with you directly and are assisting in processing your request as a priority.
We appreciate your patience and the opportunity to resolve this matter. Should you require any further assistance, please do not hesitate to reach out to us.
Kind Regards
Bidtrack
Best regards,
BidTrack's reply01 Apr 2026, 08:20
Official
Dear Mr Tshiowa
Thank you for bringing this to our attention, and we sincerely apologise for the frustration you have experienced.Upon investigation, we noted that your previous correspondence was unfortunately sent to an incorrect email address, which resulted in us not receiving your cancellation request.
We have since made contact with you directly and are assisting in processing your request as a priority.
We appreciate your patience and the opportunity to resolve this matter. Should you require any further assistance, please do not hesitate to reach out to us.
Kind Regards
Bidtrack
Thank you for bringing this to our attention, and we sincerely apologise for the frustration you have experienced.Upon investigation, we noted that your previous correspondence was unfortunately sent to an incorrect email address, which resulted in us not receiving your cancellation request.
We have since made contact with you directly and are assisting in processing your request as a priority.
We appreciate your patience and the opportunity to resolve this matter. Should you require any further assistance, please do not hesitate to reach out to us.
Kind Regards
Bidtrack
Best regards,