Don’t join Bidtrack

I’ve had Bidtrack for a year one, not a single missed payment and never really had an emergency that required me to use their services until tonight. Called cos they are two guys inside the yard, who keep inspecting the car and they are carrying weapons, I was looking through the window. Bidtrack told me that there’s a call out fee if I need them to come of R1400 and something, and they will not come unless I agree to that payment. I was never informed about that. Which basically means that unless the car does get ******, there’s nothing they will do about it. The cops came to my rescue before anything happened to the car however would not recommend Bidtrack, to even my worst enemy. The consultant also kept on telling to speak loudly cos he can’t hear me when I was whispering cos the guys were literally outsides with guns and could hear me! Am still livid! Don’t join this hell of a company