Bad Service

As a young boy of 12 my father use to buy me the Beeld everyday. Iam 52 today and still read the Beeld everyday or trying to at least as for the past few weeks i have been so dissapointed in the service iam getting from Beeld. I have a subscription which needs to be delivered to my house everyday! And for weeks now i have had to phone Beeld and ask why iam not received my newspaper. I have numerously asked for the guy who delivers the papers contact details so i can speak to him myself, but no one at Beeld will give me he's number. Ive been told that he will phone me, and still waiting every second day i sit with this problem. This is a morning newspaper and iam fed up! Maybe i should rather subscribe to a newspaper that will render a service.