BA
B+D Auto Body Spares
Verified Business
BA
Rated in:
Scores reflect the Overall AI Score for each category
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, B+D Auto Body Spares is widely praised for fast online ordering, swift courier delivery, and standout sales staff including Dwayne, Renaldo, and Dean. Customers highlight competitive pricing, genuine parts, and proactive WhatsApp updates with photos of orders before dispatch. A small number of negative experiences relate to refund handling and missing items, but the overall sentiment remains overwhelmingly positive.
TrustIndex
8.7
Ranking
#8
in Repairs & Service
NPS Score
84
Recommended: Very Likely
Jul '25 - Jun '26
Based on recent customer reviews, B+D Auto Body Spares is consistently praised for an effortless online parts ordering process, rapid nationwide delivery, fair pricing, and standout sales consultants who proactively share photos and order updates. Customers regularly name Dwayne, Renaldo, and Dean as outstanding. A small number of refund disputes and missing-part incidents temper an otherwise overwhelmingly positive customer experience profile across the business.
B+D Auto Body Spares's biggest strength, according to Hellopeter's AI analysis, is Staff Professionalism & Conduct. Customers repeatedly name Dwayne, Renaldo, and Dean as exceptional. Reviewers describe them as patient, friendly, knowledgeable, and going the extra mile, including sending photos of parts before dispatch and offering discounts when exchanges are needed (9.4).
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I wanted body parts for my car Renaldo assisted me all the way and I got my package without any delay.For the fact that I got their numbers on Google thought they will **** me but here I am.Am grateful for their services👏🏻👏🏻👏🏻
1 reviews | Active since Jan 2020
I wanted body parts for my car Renaldo assisted me all the way and I got my package without any delay.For the fact that I got their numbers on Google thought they will **** me but here I am.Am grateful for their services👏🏻👏🏻👏🏻
1 reviews | Active since Jan 2020
Dwayne and his team were very professional, from calling to verify stock availability, to the feedback received during the processing of my order! I’d recommend them for their professional support and service
1 reviews | Active since Jan 2020
Dwayne and his team were very professional, from calling to verify stock availability, to the feedback received during the processing of my order! I’d recommend them for their professional support and service
The most common complaint about B+D Auto Body Spares, based on Hellopeter's AI analysis of recent customer reviews, is Vehicle Quality & Reliability. Parts quality is generally praised as genuine and a perfect fit, with customers reporting cars looking new after installation. A small number describe fitment issues or missing items in the package, suggesting occasional packing or compatibility verification gaps (8.4).
B+D Auto Body Spares scores 4.6 out of 5 on Hellopeter's AI analysis of service quality in Repairs & Service, compared to the Repairs & Service industry average of 3.3. Their strongest theme is Communication (4.7); their weakest is Pricing & Quotes (4.5). The top AI-rated Repairs & Service business on Hellopeter is Eljoney Executive Body Repairs (4.7). How is the AI Score calculated? →
B+D Auto Body Spares has a TrustIndex of 8.7 out of 10 on Hellopeter, based on 68 reviews in the last 12 months. Hellopeter has tracked B+D Auto Body Spares across 134 total reviews. How is the TrustIndex calculated? →