B+D Auto Body Spares
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, B+D Auto Body Spares is consistently praised for an effortless online parts ordering process, rapid nationwide delivery, fair pricing, and standout sales consultants who proactively share photos and order updates. Customers regularly name Dwayne, Renaldo, and Dean as outstanding. A small number of refund disputes and missing-part incidents temper an otherwise overwhelmingly positive customer experience profile across the business.
TrustIndex
8.3
NPS Score
80
Recommended: Very Likely
Sep '25 - Aug '26
Based on recent customer reviews, B+D Auto Body Spares is consistently praised for an effortless online parts ordering process, rapid nationwide delivery, fair pricing, and standout sales consultants who proactively share photos and order updates. Customers regularly name Dwayne, Renaldo, and Dean as outstanding. A small number of refund disputes and missing-part incidents temper an otherwise overwhelmingly positive customer experience profile across the business.
B+D Auto Body Spares's biggest strength, according to Hellopeter's AI analysis, is Staff Professionalism & Conduct. Customers repeatedly name Dwayne, Renaldo, and Dean as exceptional. Reviewers describe them as patient, friendly, knowledgeable, and going the extra mile, including sending photos of parts before dispatch and offering discounts when exchanges are needed (9.4).
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2026
I wanted body parts for my car Renaldo assisted me all the way and I got my package without any delay.For the fact that I got their numbers on Google thought they will **** me but here I am.Am grateful for their services👏🏻👏🏻👏🏻
1 reviews | Active since May 2026
I wanted body parts for my car Renaldo assisted me all the way and I got my package without any delay.For the fact that I got their numbers on Google thought they will **** me but here I am.Am grateful for their services👏🏻👏🏻👏🏻
1 reviews | Active since Nov 2022
The service I got was so great. I purchased on Monday 11 May 2026 from Cape Town and got car parts on Thursday 14 May 2026
1 reviews | Active since Nov 2022
The service I got was so great. I purchased on Monday 11 May 2026 from Cape Town and got car parts on Thursday 14 May 2026
1 reviews | Active since Jul 2022
I found what I was looking for at a very reasonable price
1 reviews | Active since Jul 2022
I found what I was looking for at a very reasonable price
1 reviews | Active since Apr 2026
Dwayne and his team were very professional, from calling to verify stock availability, to the feedback received during the processing of my order! I’d recommend them for their professional support and service
1 reviews | Active since Apr 2026
Dwayne and his team were very professional, from calling to verify stock availability, to the feedback received during the processing of my order! I’d recommend them for their professional support and service
The most common complaint about B+D Auto Body Spares, based on Hellopeter's AI analysis of recent customer reviews, is Vehicle Quality & Reliability. Parts quality is generally praised as genuine and a perfect fit, with customers reporting cars looking new after installation. A small number describe fitment issues or missing items in the package, suggesting occasional packing or compatibility verification gaps (8.4).
B+D Auto Body Spares has a TrustIndex of 8.3 out of 10 on Hellopeter, based on 50 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 48 hours 8 min. Hellopeter has tracked B+D Auto Body Spares across 134 total reviews. How is the TrustIndex calculated? →
