Barko Financial Services
2|152 reviews
AM
Advice M
1 reviews | Active since Member
14 Apr 2026, 19:07
Barko financial service sharing personal information and contract with family members without consent
Breach of privacy and harassment
Barko Financial Services sent agents to my home to demand payment, which is already intimidating. Worse, they allowed my family members to take photos of my private loan contract and share it on WhatsApp and with other parties without my consent. This is a serious violation of my privacy and POPIA. I escalated to the Area Manager who was made aware, but the damage is done - my financial information is now circulating. Debt collection must be lawful and respect dignity/privacy. Barko’s conduct is unprofessional and ********. I am reporting this to the National Credit Regulator and Information Regulator.
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Replies (1)Barko Financial Services's replyOfficial
15 Apr 2026, 05:50Dear Advice,
Thank you for contacting Barko Loans.
We received your complaint.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at [email protected].
Thank you for your continued support.
Regards, Customer Care Team #LetsChangeYourLife
Thank you for contacting Barko Loans.
We received your complaint.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at [email protected].
Thank you for your continued support.
Regards, Customer Care Team #LetsChangeYourLife
Best regards,
Barko Financial Services's reply15 Apr 2026, 05:50
Official
Dear Advice,
Thank you for contacting Barko Loans.
We received your complaint.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at [email protected].
Thank you for your continued support.
Regards, Customer Care Team #LetsChangeYourLife
Thank you for contacting Barko Loans.
We received your complaint.
We acknowledge and understand how this situation may have inconvenienced you. We appreciate you bringing this incident to our attention.
A member of the Customer Care team will contact you to get more information on this matter, kindly bear with us as we aim to resolve your complaint.
Please don’t hesitate to refer any questions, concerns, or suggestions to our Customer Care team at [email protected].
Thank you for your continued support.
Regards, Customer Care Team #LetsChangeYourLife
Best regards,