Avum Fashion Haven
Claimed Business
|1|48 Reviews (last 12 months)|This business does not respond to reviews
Avum Fashion Haven
Claimed Business
|1
48 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Avum Fashion Haven is facing serious dissatisfaction from customers who report undelivered orders for wigs and weaves stretching over many months. A recurring theme is non-existent communication, with customers consistently mentioning unanswered emails, disconnected phone numbers, deactivated apps, and disabled social media comment sections. Several shoppers describe feeling misled, requesting refunds that are not processed, and receiving incorrect or poor quality products when items do eventually arrive. A few longer-term clients note that service has noticeably deteriorated compared to earlier experiences with the brand.
Performance(last 12 months):
Trustindex Rating
1.6TrustIndex
1.6
Review Distribution
1|48 Reviews
Jul '25 - Jun '26
Recent reviews (48)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
A
A
Anonymous
1 reviews | Active since Jan 2020
23 Apr 2026, 08:00
Paid for wigs, never received – no communication, still taking orders from new customers.
I placed an order with Avum Fashion Haven in August 2025 and paid via EFT for 2 wigs. I never received my parcel. Since then, I have been given multiple excuses such as “shipment issues” and promises of delivery on specific dates, but nothing has ever arrived. Communication has now completely stopped, and there is no reliable contact number to reach them. What is very concerning is that the business continues to advertise and claim they are delivering orders, while many customers (including myself) are still waiting with no updates. They also disable comments on their posts, which prevents customers from raising concerns publicly. I have previously ordered from them without issues, which makes this even more disappointing. At this point, I believe this is not just poor service but misleading and unfair business practice. I am requesting either: Immediate delivery of my order, or A full refund If this is not resolved urgently, I will continue escalating this matter through my bank and legal channels. Order date: August 2025 Order no: AFH-25737 I urge others to be cautious when dealing with this business.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
23 Apr 2026, 08:00
Paid for wigs, never received – no communication, still taking orders from new customers.
I placed an order with Avum Fashion Haven in August 2025 and paid via EFT for 2 wigs. I never received my parcel. Since then, I have been given multiple excuses such as “shipment issues” and promises of delivery on specific dates, but nothing has ever arrived. Communication has now completely stopped, and there is no reliable contact number to reach them. What is very concerning is that the business continues to advertise and claim they are delivering orders, while many customers (including myself) are still waiting with no updates. They also disable comments on their posts, which prevents customers from raising concerns publicly. I have previously ordered from them without issues, which makes this even more disappointing. At this point, I believe this is not just poor service but misleading and unfair business practice. I am requesting either: Immediate delivery of my order, or A full refund If this is not resolved urgently, I will continue escalating this matter through my bank and legal channels. Order date: August 2025 Order no: AFH-25737 I urge others to be cautious when dealing with this business.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
18 Apr 2026, 21:39
AVUM FASHION HAVEN NOT DELIVERING ORDERS
Since I ordered 2 wigs at Avum Fashion Haven on 6 December 2025 I still haven’t recieved them. I wanted them for an event. Avum then emailed me an apology stating that they will send me my wigs before end of February 2025 and include a free wig but still nothing. My birthday is in a week and I thought I might get it before then but still nothing. I’ve waited 4 months for my order. There’s no way of communicating with avum unless they allow or accept emails.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
18 Apr 2026, 21:39
AVUM FASHION HAVEN NOT DELIVERING ORDERS
Since I ordered 2 wigs at Avum Fashion Haven on 6 December 2025 I still haven’t recieved them. I wanted them for an event. Avum then emailed me an apology stating that they will send me my wigs before end of February 2025 and include a free wig but still nothing. My birthday is in a week and I thought I might get it before then but still nothing. I’ve waited 4 months for my order. There’s no way of communicating with avum unless they allow or accept emails.
0
Replies (0)A
A
A
A
Anonymous
1 reviews | Active since Jan 2020
27 Mar 2026, 12:06
Do not order from Avum fashion haven
They changed their name to Avum fashion premium hair. Empty promises on the relaunch. Still waiting for my order. They block all channels of communication.You are unable to contact them but they have your money.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
27 Mar 2026, 12:06
Do not order from Avum fashion haven
They changed their name to Avum fashion premium hair. Empty promises on the relaunch. Still waiting for my order. They block all channels of communication.You are unable to contact them but they have your money.
0
Replies (0)