Don

I tried for how many days now to renew my Kaspersky antivirus software. A proof of payment was send to them at how many occasions and guess what - they inform me that my payment was unsuccessful and that I must pay the renewal fees again. The amount when off against me bank account and still absolutely nothing. Either their agents are still looking at my renewal or according to them the payment was unsuccessful!! Don't even try to renew you software with a EFT into their account. They just send you an email that as mentioned above, that they are still looking into our application, or that your payment was unsuccessful. Services sucks to say the leas.