BITDEFENDER SERVICE DISAPPOINTS

I have a problem with Avangate Bitdefender because (1) they automatically renewed my licence fee in spite of my request that they do not do that and that I disabled that option (2) they store my credit card particulars on a place where I cannot log into and remove it (3) I have submitted my complain about that and do not get any feedback other than automated responses that they will give attention (4) I am obviously dealing with a robot and no real people come back to me to give feedback (5) we need support on some installing issues and no-one responds to that either, meaning that we have a product with no effective use of it. (5) I have big problems with this automatic renewal because that ignores my human rights to decide when, where and at what price I want to buy their product IF I want it AND being a South African subjected to the weakened rand, I can buy the product locally at 4 times less than paying in dollars, and I did that, but they also renewed my licence at their price without my consent.