Avangate/Kaspersky Lab Rip Off

During January, 2015 I made a payment for the renewal of my Kaspersky Pure 3.0. (Order Number: 35230074) to Avangate.. I subsequently received a Licence Support Document from Kaspersky Lab.( Licence Number: 164E-150114-094320) and also an activation code from Avangate. The code would not take and I made numerous calls to Kaspersky Lab's call centre to try and rectify the situation, but to no avail. It is also of no use to contact Avangate as they appear to not exist in South Africa but are quick to grab one's money with nothing in return. I received numerous mails from Kaspersky Lab who informed me that I have 5 days to respond to there various mails otherwise the matter would be accepted as having been sorted out. I did this and heard nothing further. I have paid the sum R279.50 for absolutely nothing and have had to resort to using AVG anti-virus software. I wish to warn the public to be aware of what is going on with Avangate and Kaspersky Lab.