

Autohaus Beyers
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Autohaus Beyers earns strong praise for fast, professional vehicle purchases with named consultants like Mohammed, Mohsin, Nithesh, Wesley and Lee delivering seamless deals, quick finance approvals, and doorstep delivery. However, a recurring minority of customers describe serious post-sale breakdowns including undisclosed defects, missing spare keys, unresolved licensing and registration delays, and dealership silence once payment clears.
Replied to 91% of negative reviews
Reply time on negative reviews: 68h 33m
TrustIndex
8.4
Ranking
#25
in Car Dealerships
Reply Time
729h 30m
NPS Score
55
Recommended: Very Likely
Replied to 91% of negative reviews
Reply time on negative reviews: 68h 33m
Based on recent customer reviews, Autohaus Beyers is widely praised for fast, efficient vehicle purchases, strong trade-in offers, and standout sales staff like Mohammed, Mohsin, Wesley, Nithesh and Lee. However, a notable minority of customers report serious after-sales failures involving registration delays, unresolved defects, ignored complaints, and accountability gaps once payment is received.
Autohaus Beyers's biggest strength, according to Hellopeter's AI analysis, is Sales & Purchase Experience. Customers consistently describe seamless purchases, fast finance approvals, same-day or next-day delivery, competitive trade-in values, and transparent pricing. Repeat buyers cite multi-vehicle relationships built over years with named consultants who structure favourable deals.
The most common complaint about Autohaus Beyers, based on Hellopeter's AI analysis of recent customer reviews, is Communication & Aftercare. A meaningful subset of customers report being ignored after collection, with unanswered calls, unreturned WhatsApp messages, and management failing to resolve escalations. Registration permits, spare keys, and trade-in settlements drag on for months without proactive updates.
Autohaus Beyers scores 3.7 out of 5 on Hellopeter's AI analysis of service quality in Car Dealerships, compared to the Car Dealerships industry average of 4.1. Their strongest theme is Sales Process (4.3); their weakest is After-Sales Service (2.8). The top AI-rated Car Dealerships business on Hellopeter is Botha & Deysel Executive Motors (4.8). How is the AI Score calculated? →
Autohaus Beyers has a TrustIndex of 8.4 out of 10 on Hellopeter, based on 157 reviews in the last 12 months. They reply to 91% of negative reviews, typically within 68 hours 33 min. Hellopeter has tracked Autohaus Beyers across 443 total reviews. How is the TrustIndex calculated? →
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