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Autoboys
Claimed Business
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AI Review Summary
Based on recent customer reviews, Autoboys delivers a polarised customer experience centred largely on windscreen repairs and replacements handled through insurance partners. Satisfied customers consistently mention prompt mobile service, punctual arrivals, friendly technicians, and seamless coordination with insurers such as Outsurance. However, a recurring theme among dissatisfied customers involves missed or rescheduled appointments, incorrect windscreens being delivered, leaking installations, perceived overpricing, and poor follow-up communication when issues arise. Concerns about accountability after post-installation damage and inconsistent branch service quality also surface in the feedback.
Performance(last 12 months):
Trustindex Rating
4TrustIndex
4
Review Distribution
3.4|17 Reviews
Jul '25 - Jun '26
Recent reviews (17)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
9 May 2026, 08:56
I claimed for the repair of a windscreen chip
I claimed for the repair of a windscreen chip. Outsurance did a great job with communication and Autoboys were quick and efficient - even came to my house to do the chip repair. Well done! Thanks
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
9 May 2026, 08:56
I claimed for the repair of a windscreen chip
I claimed for the repair of a windscreen chip. Outsurance did a great job with communication and Autoboys were quick and efficient - even came to my house to do the chip repair. Well done! Thanks
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
23 Mar 2026, 08:34
Biggest JOKE
Worst company do have to sort out a windscreen. Unfortunately my insurance insisted to use this joke company instead of a fitment centre in my town. On 2 occasions they bring the WRONG windscreen!!! If your insurance is like mine, who prefer to use joke companies instead of reputable dealers, INSIST on another provider.
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Anonymous
1 reviews | Active since Jan 2020
23 Mar 2026, 08:34
Biggest JOKE
Worst company do have to sort out a windscreen. Unfortunately my insurance insisted to use this joke company instead of a fitment centre in my town. On 2 occasions they bring the WRONG windscreen!!! If your insurance is like mine, who prefer to use joke companies instead of reputable dealers, INSIST on another provider.
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Anonymous
1 reviews | Active since Jan 2020
9 Mar 2026, 09:42
White dirty faces Don't Greet Non Whites🙄
Visit AUTOBOYS PORT ELIZABETH white staff members don't GREET NON WHITE CUSTOMERS they will give you a dirty look with there dirty non washing faces, and smelly dirty clothes. Sies I have never felt such disgust. Btw I am Portuguese I am European 🇪🇺 I am white. White Afrikaaners are rude.
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Anonymous
1 reviews | Active since Jan 2020
9 Mar 2026, 09:42
White dirty faces Don't Greet Non Whites🙄
Visit AUTOBOYS PORT ELIZABETH white staff members don't GREET NON WHITE CUSTOMERS they will give you a dirty look with there dirty non washing faces, and smelly dirty clothes. Sies I have never felt such disgust. Btw I am Portuguese I am European 🇪🇺 I am white. White Afrikaaners are rude.
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
3 Mar 2026, 17:45
Efficient and reliable
Installed our windscreen due to an insurance claim, found their service really good - when I spoke to them on the phone they were on top of everything and they arrived when we planned for them to arrive.
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Anonymous
1 reviews | Active since Jan 2020
3 Mar 2026, 17:45
Efficient and reliable
Installed our windscreen due to an insurance claim, found their service really good - when I spoke to them on the phone they were on top of everything and they arrived when we planned for them to arrive.
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Anonymous
1 reviews | Active since Jan 2020
26 Feb 2026, 12:50
TAKING ADVANTAGE OF INSURANCE. OVERCHARGING!
Autoboys, Your quote on a windscreen for 2010 JIMNY is R4,700! PG Glass quote us R3,500! We must pay 25% excess as pensioners. Why are you taking advantage with PRIME INSURANCE?? I FILED A COMPLAINT WITH PRIME. ALSO YOUR AGENT SAYS YOU CANNOT NEGOTIATE A BETTER PRICE FOR THE CUSTOMER...?! WE ARE NOT HAPPY! Groete/Kind Regards, Hennie Nel Cell: 083 395 0629
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Anonymous
1 reviews | Active since Jan 2020
26 Feb 2026, 12:50
TAKING ADVANTAGE OF INSURANCE. OVERCHARGING!
Autoboys, Your quote on a windscreen for 2010 JIMNY is R4,700! PG Glass quote us R3,500! We must pay 25% excess as pensioners. Why are you taking advantage with PRIME INSURANCE?? I FILED A COMPLAINT WITH PRIME. ALSO YOUR AGENT SAYS YOU CANNOT NEGOTIATE A BETTER PRICE FOR THE CUSTOMER...?! WE ARE NOT HAPPY! Groete/Kind Regards, Hennie Nel Cell: 083 395 0629
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Anonymous
1 reviews | Active since Jan 2020
18 Feb 2026, 10:37
POOR SERVICE
They replaced my windscreen, which is leaking into the car when it rains. For months I have been trying to get them to assist me. It has been alot of back and forth. They NEVER get back to me, I have been doing ALL the follow ups. THey told me to bring the car in twice, and both times said they will call me when to bring the car in as the person who will assist in not in! But to no avail.
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
18 Feb 2026, 10:37
POOR SERVICE
They replaced my windscreen, which is leaking into the car when it rains. For months I have been trying to get them to assist me. It has been alot of back and forth. They NEVER get back to me, I have been doing ALL the follow ups. THey told me to bring the car in twice, and both times said they will call me when to bring the car in as the person who will assist in not in! But to no avail.
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