Be careful

<p>Make no mistake, some of the staff try hard, like Cosmos (sp?), but whilst they do repair the original damage (mostly), they cause more!!  Some of the admin staff are lacking in customer service training and in our occasion accusatory (of trying to defraud the insurance company???). They are trying to repair their damage now, let's see…  OUTSURANCE authorised repair centre - how can that be?</p>