Audi Centre Centurion
Unclaimed Business
|2.7|3 Reviews (last 12 months)|This business does not respond to reviews
Audi Centre Centurion
Unclaimed Business
|2.7
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Trustindex Rating
0TrustIndex
0
Review Distribution
2.7|3 Reviews
Jul '25 - Jun '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
23 Mar 2026, 08:19
Ongoing difficulty accessing consultant
This isn’t the first time we’ve experienced challenges reaching the Centurion branch for a simple service booking or inquiry. The service consultants are consistently busy, which makes it difficult to get assistance. It may be worth considering additional training for the receptionist to help manage basic service-related queries more efficiently.
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Anonymous
1 reviews | Active since Jan 2020
23 Mar 2026, 08:19
Ongoing difficulty accessing consultant
This isn’t the first time we’ve experienced challenges reaching the Centurion branch for a simple service booking or inquiry. The service consultants are consistently busy, which makes it difficult to get assistance. It may be worth considering additional training for the receptionist to help manage basic service-related queries more efficiently.
0
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Anonymous
1 reviews | Active since Jan 2020
8 Jan 2026, 10:02
AUDI CENTURION POOR SERVICE AND AFTERSALES
Booked my 2012 Audi Q7 in for brand new Discs and pads on 22 September 2025 when mileage was 115000km. Not even 2 months and brakes are shuddering. Mileage is currently on 117000km as at 8th January 2026 and Audi charges me to replace discs which they say are warped ? 2 months 2000km of driving and they say they cant take accountability as the discs are damaged due to driving style and we are liable for repairs warranty will not cover. Can somebody please help me understand if any of this makes sense because for the life of me I cannot believe new discs are worn in 2000km. PLEASE HELP!!
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Anonymous
1 reviews | Active since Jan 2020
8 Jan 2026, 10:02
AUDI CENTURION POOR SERVICE AND AFTERSALES
Booked my 2012 Audi Q7 in for brand new Discs and pads on 22 September 2025 when mileage was 115000km. Not even 2 months and brakes are shuddering. Mileage is currently on 117000km as at 8th January 2026 and Audi charges me to replace discs which they say are warped ? 2 months 2000km of driving and they say they cant take accountability as the discs are damaged due to driving style and we are liable for repairs warranty will not cover. Can somebody please help me understand if any of this makes sense because for the life of me I cannot believe new discs are worn in 2000km. PLEASE HELP!!
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Anonymous
1 reviews | Active since Jan 2020
10 Nov 2025, 17:13
A rare experience
Usually, when you have to take your vehicle for repairs that must be done at no cost to you because of some fault, or in my case, a recall on the airbags, you dont get very good service. At most, you are treated as if they just want to get the job done, do the bare minimum, and get rid of you. This was not the case with Audi Centre Centurion. I was treated like a VIP, booking my car in was a breeze, and I was even offered transport to my home while they are busy with my car. I was kept up to date via whatsapp as to when my car will be ready for collection as well. When I picked up my car, it was washed, and I was walked to my car and handed the key, making sure I am satified. Thank you Audi Centre Centurion, you made my day.
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Anonymous
1 reviews | Active since Jan 2020
10 Nov 2025, 17:13
A rare experience
Usually, when you have to take your vehicle for repairs that must be done at no cost to you because of some fault, or in my case, a recall on the airbags, you dont get very good service. At most, you are treated as if they just want to get the job done, do the bare minimum, and get rid of you. This was not the case with Audi Centre Centurion. I was treated like a VIP, booking my car in was a breeze, and I was even offered transport to my home while they are busy with my car. I was kept up to date via whatsapp as to when my car will be ready for collection as well. When I picked up my car, it was washed, and I was walked to my car and handed the key, making sure I am satified. Thank you Audi Centre Centurion, you made my day.
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Anonymous
1 reviews | Active since Jan 2020
31 Dec 2024, 19:38
Poor service and deliberate removal of battery replaced with an older one
Poor service and money making scheme replacing my vehicle battery with an old battery ended up purchasing a new battery but the vehicle was brought to the Audi Centre without any battery issues only for oil and oil filter change, this costing the whole day being stuck at a mall after collecting the vehicle from service
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Anonymous
1 reviews | Active since Jan 2020
31 Dec 2024, 19:38
Poor service and deliberate removal of battery replaced with an older one
Poor service and money making scheme replacing my vehicle battery with an old battery ended up purchasing a new battery but the vehicle was brought to the Audi Centre without any battery issues only for oil and oil filter change, this costing the whole day being stuck at a mall after collecting the vehicle from service
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Anonymous
1 reviews | Active since Jan 2020
8 Aug 2024, 09:52
Not happy with Leandre's service from Audi center Centurion
I called AUDI center Centurion a Leandre answered the phone in Afrikaans and was adamant to address me in Afrikaans while she could figure that I don't understand the language, I understand that Afrikaans is one of the official languages in the country; I thought the business language that Audi use is English. I don't have an issue in one answering with 2 languages to ensure you have covered everyone. Just think what will happen if a staff member at AUDI answers an English speaking customer in Setswana or IsiZulu.
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Anonymous
1 reviews | Active since Jan 2020
8 Aug 2024, 09:52
Not happy with Leandre's service from Audi center Centurion
I called AUDI center Centurion a Leandre answered the phone in Afrikaans and was adamant to address me in Afrikaans while she could figure that I don't understand the language, I understand that Afrikaans is one of the official languages in the country; I thought the business language that Audi use is English. I don't have an issue in one answering with 2 languages to ensure you have covered everyone. Just think what will happen if a staff member at AUDI answers an English speaking customer in Setswana or IsiZulu.
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Anonymous
1 reviews | Active since Jan 2020
5 Feb 2024, 09:35
Don’t buy an Audi
First my car wasn’t ready when I was told to be there to collect it, it was suppose to be ready at 4, at 4:45 they were still busy with the service, that they didn’t even finish. As a result, I was last for my first meeting with my new boss and I now have to take my car in again to be serviced at another Audi dealership. The service manager is the most apathetic and useless person I have ever met, this is a direct result of his bad attitude.
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Anonymous
1 reviews | Active since Jan 2020
5 Feb 2024, 09:35
Don’t buy an Audi
First my car wasn’t ready when I was told to be there to collect it, it was suppose to be ready at 4, at 4:45 they were still busy with the service, that they didn’t even finish. As a result, I was last for my first meeting with my new boss and I now have to take my car in again to be serviced at another Audi dealership. The service manager is the most apathetic and useless person I have ever met, this is a direct result of his bad attitude.
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Anonymous
1 reviews | Active since Jan 2020
25 Oct 2023, 17:35
Not being transparent is *********
Honestly I wish I could give audi Centurion no star, I'm not being petty about it but this is how I feel as a so called client. I have been reaching out and trying to get assistance with regards to my vehicle for the last 3 months and no one has assisted me, the faults on the car are related to the dealership and not myself, I've been **** to as well as sent from pillar to post, bongani the apparent sales manager/ advisor is the most negligent person of them all, he doesn't send out emails to communicate with clients and neither does he call back as he makes empty handed promises, my car has engine problems as well as a whole long list of other issues, no one takes me seriously, everyone decides to pass the buck or say "I hear you", I think it's expected that I work in a call centre and I'm expected to call in 24/7 and beg for assistance, why does this dealership exist ? At inception everyone was nice but as soon as I require service which I pay for; no one wants to pitch in and assist, I'm now complaining as I feel that I have been very patient and give everyone ample time to attend to my concerns, no one was honest with me, I don't believe that I am taken seriously as a client. I am expected to make my own arrangements for a courtesy car whilst the issues at hand are not even my fault, my job is now being affected, if I had known of any of this i would have never even stepped inside the dealership, the sales representative was never transparent the vehicle had repairs/work done on the pistons, I called in earlier this morning to make booking arrangements and I spoke to a lady over the phone who said that she would book the car in for me for tomorrow and in the evening after I had responded to a mail I get told that the dealership is fully booked, why can the people at this dealership not give me the same service as audi center sandton?! I feel like a client at sandton, I am taken seriously and people do reach out to me, a gentleman by the name of Wayne was of the most assistance as well as Dylan, Tshidi and Kamohelo. I honestly do not deserve to put my life at risk each and every day whilst driving. My car switches from drive to manual at any given time which is really not okay, it sounds like it's in dynamic mode whilst in comfort, I did not pay for a broken vehicle and neither did I include the freeway plan for this to happen to me, every single review on this platform has negative remarks, the reputation of audi is being deteriorated by this dealership and the individuals that are "apparently" working there.
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
25 Oct 2023, 17:35
Not being transparent is *********
Honestly I wish I could give audi Centurion no star, I'm not being petty about it but this is how I feel as a so called client. I have been reaching out and trying to get assistance with regards to my vehicle for the last 3 months and no one has assisted me, the faults on the car are related to the dealership and not myself, I've been **** to as well as sent from pillar to post, bongani the apparent sales manager/ advisor is the most negligent person of them all, he doesn't send out emails to communicate with clients and neither does he call back as he makes empty handed promises, my car has engine problems as well as a whole long list of other issues, no one takes me seriously, everyone decides to pass the buck or say "I hear you", I think it's expected that I work in a call centre and I'm expected to call in 24/7 and beg for assistance, why does this dealership exist ? At inception everyone was nice but as soon as I require service which I pay for; no one wants to pitch in and assist, I'm now complaining as I feel that I have been very patient and give everyone ample time to attend to my concerns, no one was honest with me, I don't believe that I am taken seriously as a client. I am expected to make my own arrangements for a courtesy car whilst the issues at hand are not even my fault, my job is now being affected, if I had known of any of this i would have never even stepped inside the dealership, the sales representative was never transparent the vehicle had repairs/work done on the pistons, I called in earlier this morning to make booking arrangements and I spoke to a lady over the phone who said that she would book the car in for me for tomorrow and in the evening after I had responded to a mail I get told that the dealership is fully booked, why can the people at this dealership not give me the same service as audi center sandton?! I feel like a client at sandton, I am taken seriously and people do reach out to me, a gentleman by the name of Wayne was of the most assistance as well as Dylan, Tshidi and Kamohelo. I honestly do not deserve to put my life at risk each and every day whilst driving. My car switches from drive to manual at any given time which is really not okay, it sounds like it's in dynamic mode whilst in comfort, I did not pay for a broken vehicle and neither did I include the freeway plan for this to happen to me, every single review on this platform has negative remarks, the reputation of audi is being deteriorated by this dealership and the individuals that are "apparently" working there.
0
Replies (0)