Apple subscribers are being ****med

I am writing to express my absolute frustration and dissatisfaction with the billing practices and customer support I have received from Apple regarding my recent subscriptions. Despite being a loyal customer, I have been subjected to a series of billing errors that remain unresolved: • Double Billing: I am being charged for the same subscription across two separate bank accounts. This service is only intended to be deducted once, yet Apple continues to pull funds from both accounts simultaneously. • Unauthorised Charges: I am being told I owe an outstanding balance for an app (approximately R40), which I am completely unaware of and did not authorise. • Service Suspension: Despite having proof that I have been overcharged, Apple has blocked my services, claiming I owe money. It is unacceptable to suspend a paid service when the error lies within Apple's own billing system. • Failed Support: I have attempted to resolve this through your call centre more than 20 times. Each time, I am met with a lack of resolution, leaving me trapped in a loop of automated responses and unhelpful feedback. I have clear evidence of these duplicate deductions and the status of my accounts. I expect an immediate investigation into these charges, a full refund for the duplicate billing, and the immediate restoration of my services. I do not expect to be "nickel-and-dimed" for mystery charges when you have already taken more than what is owed. Please resolve this immediately to avoid further escalation.