COMPLAINT REVIEW

I TOOK MY WATCH FOR REPAIR LAST YEAR 2025, IT WAS DECEMBER TIME AND THEY SAID I SHOULD WAIT FOR JANUARY AS THE COMPANY (TEMPO) IS CLOSING AND BRING THE WATCH JANUARY 2026, AFTER THE 15TH. OK, I BROUGHT THE WATCH TO AMERICAN SWISS IN LADYSMITH ON TH 20TH OF JANUARY 2026. UNTIL TODAY IT HAS NOT BEEN RETURNED. EVERY TIME I GO TO THE SHOP THEY HAVE STORIES. 3 WEEKS BACK I WENT BY AND THEY SHOWED ME ON THEIR SYSTEM 'EXPECTED' UNTIL TODAY I HAVE NO COMMUNIQUE FROM THEM.SO, TODAY I WENT BY AND ASKED FOR MY MONEY SINCE THEY DONT HAVE MY WATCH, THEY SAID THE MANAGER IS IN THE MEETING.