

Albany Bakery
Based on recent customer reviews, Albany Bakery is facing significant concerns around product quality and customer service responsiveness. Customers consistently mention finding foreign objects, mould, and unpleasant odours in loaves well before the best before date, raising worries about freshness and packaging integrity. A recurring theme is frustration with slow or absent responses from the brand and its parent company when complaints are escalated. Some loyal customers reference previously enjoyed taste and product range, but disappointment over a discontinued kilojoule-controlled line and reckless delivery driver conduct further compound dissatisfaction.
TrustIndex
1.9
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
An Albany bakery hit my car while it was parked on 11 march around 13:58 I send emails to report I send them even theirs drivers details but they never responded now I am suffering I must look for money to pay for the damage Albany bakery employ drivers who know how to drive not learners also I need my car to be repaired I have evidence I send you sms emails you never came back to me is that how your treat the poor ones after hurting them since 11 march not even a response
1 reviews | Active since Jan 2020
An Albany bakery hit my car while it was parked on 11 march around 13:58 I send emails to report I send them even theirs drivers details but they never responded now I am suffering I must look for money to pay for the damage Albany bakery employ drivers who know how to drive not learners also I need my car to be repaired I have evidence I send you sms emails you never came back to me is that how your treat the poor ones after hurting them since 11 march not even a response
1 reviews | Active since Jan 2020
Sunday morning around 10am I was hit by Albany baker driver who skipped the robot, I didn't see him coming and from the damages of my car I don't think he stopped by the robot, I sent an email yesterday morning to tigers brands and auto response said I will contacted within 24hrs but it hasn't happened, I need to know their claim process to prevent my claim from being late
1 reviews | Active since Jan 2020
Sunday morning around 10am I was hit by Albany baker driver who skipped the robot, I didn't see him coming and from the damages of my car I don't think he stopped by the robot, I sent an email yesterday morning to tigers brands and auto response said I will contacted within 24hrs but it hasn't happened, I need to know their claim process to prevent my claim from being late
1 reviews | Active since Jan 2020
Found a foreign object in my Albany White Bread Loaf. Contacted Tiger Brands and Albany Bakeries regarding this issue and have not received any response other than "our correspondence department will contact you". It has been a week since I found what looks like a chicken nugget in my Loaf of bread. I have given Albany and their parent company more than sufficient time to respond to my emails but they are clearly not interested. I regret not just going straight to social media and putting them on blast. Very poor showing on their part from a company so invested in the community. Dissapointed as a long time customer of this brand, a brand I solely buy bread from.
1 reviews | Active since Jan 2020
Found a foreign object in my Albany White Bread Loaf. Contacted Tiger Brands and Albany Bakeries regarding this issue and have not received any response other than "our correspondence department will contact you". It has been a week since I found what looks like a chicken nugget in my Loaf of bread. I have given Albany and their parent company more than sufficient time to respond to my emails but they are clearly not interested. I regret not just going straight to social media and putting them on blast. Very poor showing on their part from a company so invested in the community. Dissapointed as a long time customer of this brand, a brand I solely buy bread from.
1 reviews | Active since Jan 2020
I have noticed Albany Bread is selling bread that is black green and white when the Sell by date is ok for consuming they need to emply professional food technologist so that we don't get edible stuffs like this this is a waste of our time and money when we take it back to the supermarkets they ask us for our till slips which we cannot keep for so long Albany Bakerys needs to not put old bread into new in date packaging
1 reviews | Active since Jan 2020
I have noticed Albany Bread is selling bread that is black green and white when the Sell by date is ok for consuming they need to emply professional food technologist so that we don't get edible stuffs like this this is a waste of our time and money when we take it back to the supermarkets they ask us for our till slips which we cannot keep for so long Albany Bakerys needs to not put old bread into new in date packaging
1 reviews | Active since Jan 2020
I bought two loaves Albany bakeries bread from checkers hartswater. And before the expiry date, both loaves smells rotten, with strong fermentation smell. For which the bread was stored in a cool, dry and dark cupboard, but still rotted. My assumptions is that their expiry dates are over reaching or over extended pass the actual shelf life of the bread. And it has happened like this several times. Which makes me question their integrity. They have a superior taste and quality but I just have to move from their ************* practices, if that is the case. Because I had to throw away that bread, which I bought with money several times.
1 reviews | Active since Jan 2020
I bought two loaves Albany bakeries bread from checkers hartswater. And before the expiry date, both loaves smells rotten, with strong fermentation smell. For which the bread was stored in a cool, dry and dark cupboard, but still rotted. My assumptions is that their expiry dates are over reaching or over extended pass the actual shelf life of the bread. And it has happened like this several times. Which makes me question their integrity. They have a superior taste and quality but I just have to move from their ************* practices, if that is the case. Because I had to throw away that bread, which I bought with money several times.
1 reviews | Active since Jan 2020
Driver of truck MF 86 RN GP needs retraining and have his eyes checked. Should get some drives lessons also. 7;19 AM on main rd towards Witfield. Because he drive a bigger truck he can ram his way in front of cars endangering lives.
1 reviews | Active since Jan 2020
Driver of truck MF 86 RN GP needs retraining and have his eyes checked. Should get some drives lessons also. 7;19 AM on main rd towards Witfield. Because he drive a bigger truck he can ram his way in front of cars endangering lives.
1 reviews | Active since Jan 2020
Small coach roaches in my loaf of bread @LoveAlbanyBread and one time once saw a coach roach at @Shoprite_SA Watergate and each time I buy something it's always off and I don't have the petrol or time to waste each time and go back to @Shoprite_SA watergate
1 reviews | Active since Jan 2020
Small coach roaches in my loaf of bread @LoveAlbanyBread and one time once saw a coach roach at @Shoprite_SA Watergate and each time I buy something it's always off and I don't have the petrol or time to waste each time and go back to @Shoprite_SA watergate
Based on recent customer reviews, Albany Bakery is facing significant concerns around product quality and customer service responsiveness. Customers consistently mention finding foreign objects, mould, and unpleasant odours in loaves well before the best before date, raising worries about freshness and packaging integrity. A recurring theme is frustration with slow or absent responses from the brand and its parent company when complaints are escalated. Some loyal customers reference previously enjoyed taste and product range, but disappointment over a discontinued kilojoule-controlled line and reckless delivery driver conduct further compound dissatisfaction.
Albany Bakery has a TrustIndex of 1.9 out of 10 on Hellopeter, based on 13 reviews in the last 12 months. Hellopeter has tracked Albany Bakery across 169 total reviews. How is the TrustIndex calculated? →