

Adobe Acrobat
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2026
Billed after cancellation for three months, the South African support is entirely useless to the point where my calls started getting dropped before I could even speak to someone because they knew my number. I am so certain there is no one they’re putting you through to as I’ve never spoken to someone after being put on hold, it always drops. Very suspicious and greedy behaviour. I will say the only way you can resolve your issue is to email every single email address associated with Adobe including the CEO, I ended up finally being able to cancel a subscription that I already cancelled and getting my money back.
1 reviews | Active since May 2026
Billed after cancellation for three months, the South African support is entirely useless to the point where my calls started getting dropped before I could even speak to someone because they knew my number. I am so certain there is no one they’re putting you through to as I’ve never spoken to someone after being put on hold, it always drops. Very suspicious and greedy behaviour. I will say the only way you can resolve your issue is to email every single email address associated with Adobe including the CEO, I ended up finally being able to cancel a subscription that I already cancelled and getting my money back.
1 reviews | Active since Jul 2021
I think it is disgusting that there are suddenly advertising pop-ups. People are trying to work yet everytime we open a document there is an advertising pop-ups. Come on guys. Are you so greedy for money you have to disrupt workflow? Surprise, there is no complaint service on their website. Absolutely disgusted.
1 reviews | Active since Jul 2021
I think it is disgusting that there are suddenly advertising pop-ups. People are trying to work yet everytime we open a document there is an advertising pop-ups. Come on guys. Are you so greedy for money you have to disrupt workflow? Surprise, there is no complaint service on their website. Absolutely disgusted.
1 reviews | Active since Nov 2023
Terrible product, poor customer service and I was billed after cancellation and have just cancelled for a second time. Then while cancelling it is a long process where they try and keep you and sell you other products.
1 reviews | Active since Nov 2023
Terrible product, poor customer service and I was billed after cancellation and have just cancelled for a second time. Then while cancelling it is a long process where they try and keep you and sell you other products.
Hellopeter has tracked Adobe Acrobat across 24 reviews. Adobe Acrobat hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Adobe Acrobat? Write a review to help others decide.
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