Admin Plus Insurance

Based on recent customer reviews, Admin Plus Insurance is facing significant dissatisfaction from policyholders, particularly around mobile device claims handled through partners like iStore Insure and Telkom Mobile Insurance. Customers consistently mention frustration with claim rejections, replacement devices perceived as downgrades, and high excess fees that feel disproportionate to long-term premium contributions. A recurring theme is poor communication, with clients reporting unanswered emails, lack of claim updates, and difficulty reaching managers. Several reviewers also describe consultant interactions as rude or condescending, deepening the sense of an unsupportive claims experience.