1Life
4.3|11,327 reviews
Responds in 113 hours 46 min
DL
Daniel L
1 reviews | Active since Member
23 May 2026, 06:25
Not covered but still debited my account.
I took a life cover with 1 life and they stated that I won't be covered until I have done blood tests but they still went on to deduct my account and when I request that they refund my money they refused and canceled my policy. What nonsense is this.
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Replies (1)1Life's replyOfficial
23 May 2026, 09:57Hi Daniel
Thank you for your message.
The complaint has been escalated to a resolutions officer; communication will be sent to you on email.
Kind regards
The 1Life Team
Thank you for your message.
The complaint has been escalated to a resolutions officer; communication will be sent to you on email.
Kind regards
The 1Life Team
Best regards,
1Life's reply23 May 2026, 09:57
Official
Hi Daniel
Thank you for your message.
The complaint has been escalated to a resolutions officer; communication will be sent to you on email.
Kind regards
The 1Life Team
Thank you for your message.
The complaint has been escalated to a resolutions officer; communication will be sent to you on email.
Kind regards
The 1Life Team
Best regards,