IS
Itumeleng S
1 reviews | Active since Feb 2019
27 May 2026, 13:49
Poor/Terrible customer service
Zoom Fibre has a terrible customer service, not taking ownership for the technical. They don’t communicate anything with their customers, yet they expect payment every month. Their untrained customer service consultants make things even worse.
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Zoom fibre's replyOfficial
29 May 2026, 09:14Dear Itumeleng thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Best regards,
Zoom fibre's reply29 May 2026, 09:14
Official
Dear Itumeleng thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Best regards,