Unprofessionalism experienced sad :(

Zelri Properties are very unprofessional. As a tenant, I do experience financial difficulties and at times can't really pay on time by the last day of the month. I do acknowledge my faults and really do try to pay my account on time. The economy is changing and people are experiencing difficult challenges.

However, that should not be the reason to deviate from the signed contract. I cannot be charged WiFi fee but the WiFi is blocked due to non payment. Then a paper is placed on your door in red to let you know about your arrears. This act is not stated in the contract signed.

As a single mother experiencing challenges, I really don't need the added stress of having a non functioning WiFi router which is monthly billed but blocked. How do you really expect one to work and actually pay you the outstanding rental without access to the only thing that helps you get your bread. Doesn't make sense to me. There is no Ubuntu in this organization.

It's fine listing me on TPN and charging interest for late payment. But disconnecting the WiFi and still charging it?

They are responsible for a lot of social housing projects in SA but they give no slightest care to their tenants which is really sad for the most poorest population of our country.

I really am sad to experience such treatment :(

Just raising awareness so please know what to expect when signing those leases.

I'm seeing a lot of complaints about the deposit. I might be back for another review when they decide not to pay me my deposit.